Business Development Operations Manager

To support the growth of the Program Impact Division, the full-time Business Development Operations Manager will manage partnerships, drive revenue growth, and ensure client satisfaction by identifying new business opportunities and aligning client needs with diverse service offerings in a fully remote setting. Key responsibilities Develop and maintain project management systems and dashboards for business development pipelines and revenue projections Manage comprehensive business development pipeline operations, including inquiry tracking, lead qualification, and proposal coordination Coordinate integrated marketing and business development activities while overseeing data collection and reporting processes to ensure alignment with funder requirements Required qualifications Bachelor's degree in business administration, communications, marketing, or a related field, or equivalent experience At least 5 years of experience in business development, client success, or account management, preferably in mission-driven organizations Strong understanding of contract negotiation, proposal development, and service pricing Proficiency in American Sign Language (ASL) required or willingness to learn Knowledge of Deaf culture and accessibility best practices is strongly preferred