Registered Service Associate

Position Summary Registered Service Associates perform operational support and oversight on behalf of the market as well as general management support functions and special projects. The role is responsible for daily functions such as document maintenance, money movement, trade support and various approvals. The Registered Service Associate must have the ability to resolve problems using all available resources and to escalates matters as necessary. Operational Support DUTIES and RESPONSIBILITIES: Manage documents, including quality reviews for accuracy and completeness, scanning and electronic filing. Oversee and distribute incoming and outgoing mail, including opening, sorting, time stamping and distributing regular and/or overnight mail at multiple points throughout the day. Perform basic money movement functions such as check deposits, issuing checks, and cash and securities transaction approvals. Assist with processing of trade adjustments and responding to operational alerts. Execute actionable items upon review of delegated reports and requests to meet service level expectations in a timely manner. Support the Service and Risk Management team in audit preparedness through ongoing monitoring of accounts and processes, ensuring compliance with firm policies and regulatory requirements. Remedy and/or escalates service breaks to the management team. If supervisory licenses are held – possibility of supervisory responsibilities to be delegated. Other Assist with special projects (e.g., recruit onboarding support). Identify firm services and solutions that support clients’ needs, including secure, digital offerings such as Morgan Stanley Online and Morgan Stanley Mobile including remote deposit capture features. Maintain focus on evolving policy and platform changes, participating in training opportunities and conference calls as needed. Perform various other administrative duties on behalf of the branch (e.g., telephone coverage, ordering supplies, facilities support). Serve as a resource to sales, service, risk and Home Office partners on behalf of Service Managers. Organize and track progress against operational remediation projects. Education and Experience High School Diploma/Equivalency. College degree preferred. Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required. Strong computer skills and knowledge of Microsoft Office products. Exceptional writing, interpersonal and client service skills. Detail oriented with superior organizational skills and ability to prioritize tasks. Team player with ability to collaborate with others. Ability to work in a fast‑paced, evolving environment. Willingness to obtain Series 9 and Series 10 (SU) for delegation of supervisory functions. Reports To Service Manager. Compensation Expected base pay rates for the role will be between $33,280 and $85,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which may also include commission earnings, incentive compensation, discretionary bonuses, other short and long‑term incentive packages, and other Morgan Stanley sponsored benefit programs. Equal Employment Opportunity It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet). #J-18808-Ljbffr Morgan Stanley