Medical Office Assistant II - Department of Medicine

Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties assigned.

ESSENTIAL FUNCTIONS

• Gathers and documents brief history and chief complaint in the medical record.
• Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider.
• Performs routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure.
• Assists provider with procedures and minor surgical procedures.
• Obtains necessary blood and urine specimens.
• Administers and documents injections and other medications given.
• Assists provider with clarification of patient instruction such as, diagnostic test preparation, and medication administration.
• Exhibits compassion and empathy for all patients and families at all times.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) preferred
• Medical Assistant certification required
• Completion of an accredited Medical Assistant Program such as NAHP, NCCT, AAMA, NHA, AMT, etc.
• Ability to perform all medical assisting responsibilities under state and faculty guidelines
• Two to three years related medical office experience
• General understanding and application of basic accounting principles
• PC proficiency
• Strong customer service skills
• Accurate data entry skills
• Current knowledge of payer requirements for referrals and pre-authorization
• Knowledge of GE, EPIC or similar computerized billing system
• Medical terminology preferred
• CPR certification is required

Total Rewards

The referenced base salary range represents the low and high end of University of Marylands Faculty Physicians Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidates geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physicians Inc. offers a total rewards package that supports our employees health, life, career and retirement. More information can be found here: