DSHS HCLA Developmental Disabilities Case/Resource Manager

Resource Case Manager

If you are devoted to serving those with developmental disabilities, consider this exciting opportunity.

The Home & Community Living Administration (HCLA) is expanding the number of people we serve and is hiring an experienced Resource Case Manager to work in our office in Kelso, WA. If you already have some social service experience, this is an incredible way to advance your career. In this role, you will provide specialized case management and resource assistance for people who have developmental disabilities and their families.

Where you will work

We support a hybrid work model. For your first few months, you should expect to be in your local office regularly to receive support, and training and to connect with your peers. You and your supervisor will identify an appropriate work schedule, which may include the options to continue with the hybrid work model, modified work schedules, work at the duty station, or telework. You will be required to attend training outside of your local office, travel within the state of Washington will be required.

This opportunity will require travel to meet business needs. This position is also covered by a collective bargaining agreement.

Some of what you will do:

• Identify support needs of clients and plan for and authorize payment for appropriate services
• Schedule and conduct face-to-face home visits and living quarters with clients and families
• Facilitate person-centered goal-planning discussions with clients and family
• Complete and revise client assessments and person-centered service plans within established timelines as required for caseload
• Identify clients or families in crisis and make referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources.
• Determine financial and functional eligibility for any requested and/or enrolled program
• Review and monitor client plans, reports, and client progress
• Obtain translation and interpretation services for clients and families when needed
• Establish and maintain complete and accurate case files, provider payment records, planned service written approvals/waivers
• Professionally represent HCLA and participate in community and agency meetings

We are looking for professionals who have:

A bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities.

Or six years of experience in providing social services to people with intellectual or developmental disabilities.

Or Satisfactory completion of 12 months as a Case Resource Manager Trainee.

Or Equivalent experience/education

Graduate training in the areas listed above will substitute, year for year, for one year of the experience providing social services to people with developmental disabilities.

Preferred knowledge, skills, and abilities:

• Possess basic computer skills, including use of e-mail, basic software, data entry, and internet access
• Working knowledge of the HCLA's residential and county service guidelines, RCWs, WACs, and policies/procedures
• Ability to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client information, yet identify issues of a serious and/or sensitive nature that need to be reported to the supervisor
• Able to prioritize and organize work in a fast-paced work environment
• Demonstrate sensitivity to cultural diversity

Interested? Please include the following with your application:

• Updated resume
• Three professional references with contact information
• Cover letter explaining why you are interested in the job and how your skills and experience meet these job qualifications
• Transcripts upon request

The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions about this opportunity? Please contact Grant Grady at View email address on click.appcast.io and reference project number 02755.