On-Air Coordinator

VBeyond

Job Title: On-Air Coordinator

Type: Contract

Location : Los Angeles, CA (Remote)

Job Summary

The On-Air Coordinator supports the execution and operations of customer relationship management (CRM) initiatives, with a primary focus on in-app banner workflows. This role partners closely with cross-functional teams and vendors to ensure timely execution, accurate reporting, and smooth day-to-day CRM operations. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple tools and processes.

Key Responsibilities

Own the end-to-end in-app banner workflow , including execution and reporting, in partnership with the vendor Redfast .
Log, track, and help resolve issues across CRM platforms, including Salesforce, Braze, SDKs, Redfast , and related tools.
Organize and maintain team assets , including naming conventions, calendars, and shared folders.
Assist in maintaining documentation, playbooks, and internal CRM processes to support team efficiency and consistency.
Provide coverage for CRM assignments when the Manager or Senior Manager is out of office, ensuring continuity of operations.
Support day-to-day CRM coordination and operational tasks as needed.

Required Skills & Qualifications

Strong organizational skills with attention to detail
Ability to manage multiple tasks and deadlines simultaneously
Familiarity with CRM and marketing technology platforms (e.g., Salesforce, Braze, or similar)
Strong communication and collaboration skills
Comfort working with vendors and cross-functional partners

Preferred Qualifications

3+ years of prior experience in CRM operations, lifecycle marketing, or marketing operations
Experience working with in-app messaging or banner tools (e.g., Redfast or similar platforms)
Basic reporting or analytics experience

Skills

Mandatory Skills : Project Financial Management, Project Governance

Apply

Vacancy posted 4 days ago

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