Social Media Account Manager

Job Description

Job Description

TSMA is Hiring a Social Media Account Manager!

Do you get an innate sense of satisfaction from writing killer Instagram captions?

Do you keep a journal beside your bed to write down said captions when inspiration strikes?

Do you dream in Instagram-grids?

Do you spend your Saturdays re-organizing your google drive folders?

Do you pride yourself on your ability to multi-task?

Do you have a perfect customer response email framed in your home office?

Are you self-motivated enough to productively work from home (which, let's be honest is a necessity at the moment #covidlife), but enjoy humans enough to bring your fun personality to (zoom) meetings with us and our clients?

Well then we have the position for you! ????

We are looking for a responsible, creative Account Manager to take our new clients’ social media presences from good to excellent. You will need to act proactively and without guidance while understanding the needs and characteristics of people (and sometimes organizations) with whom you work.

About Us (i.e. why you'll love working here)

We are the entertainment and tech industries' premier social media management and growth firm. Basically, we're the go-to Instagram experts in entertainment and tech.

More importantly, we love what we do, have tremendous passion for each other, and work every day to create a work environment that allows you to thrive not just professionally but personally.

Everyone at the company is a creative in some way—actors, dancers, photographers, you name it. As such, we understand and love supporting other artists and creating a work environment that is professional of course, but also a total hoot. (Note: The oldest member of our team wrote "total hoot.")

We also deeply value inclusion. We know that when everyone brings their own unique perspective, history, and approach to the world we do better as a team.

Responsibilities of the Position

• Develop unique content strategies for each of your clients.
• Write and curate editorial calendars (i.e. your client’s posting schedule) on a weekly basis.
• Be the point of contact between the clients and the TSMA team, and manage information flow as well as updates between both parties (basically, lots of emails and occasional phone calls).
• Curate and/or edit content for social media (mostly through mobile editing apps)
• Post for all clients on a regular basis ("regular" is defined by each client's assigned package description, most often 3-5x/week).
• Anticipate your clients' needs, continuously developing creative ways to improve the client's social media presence and overall goals.
• Format information for internal and external communication – emails, presentations, reports, etc.
• Attend weekly team calls to review any outstanding questions or updates from the previous week, discuss questions you may have at the onset of the current week, and receive regular updates/feedback on your work.
• Be a self-starter. This position primarily works from home, and we don't believe in micro-managing. Do know, though, that you will have very frequent interactions with the rest of the team on a daily basis to carry out the job.

Job Requirements

• Proven aptitude and skills related to the above responsibilities.
• Experience as a social media manager in a professional setting.
• Dynamic, adaptable writing skills, able to quickly harness the voices of a wide-variety of people (e.g. teenager, musician, senior citizen, CEO, film project, artist, acting studio, etc.).
• Particular aptitude with Instagram’s platform (additional social media platforms are welcomed as well).
• Familiarity with Instagram and Zoom, bonus points for Notion, and/or Google Suite
• Outstanding organizational and time management skills.
• Excellent verbal and written communications skills (Seriously—this is imperative. You will be tested on this.).
• Discretion and confidentiality with high-profile clients.
• High School degree minimum, University degree specializing in Marketing, Communications, or Business preferred.
• Ability to work during business hours (9am - 6pm) Pacific Time.

Compensation

• This is a W2 position.
• Sick Leave policy for flexible time off
• 13 paid holidays throughout the year
• Health coverage options

We are currently a fully remote company, with the exception of content creation, which will be an onsite aspect of the job in the Los Angeles area.

On the tech side, we are a very mac-friendly company. We prefer to remain within the Apple ecosystem.

This position has significant growth opportunities in our fast-growing, dynamic company. In fact, many have carved out roles for themselves to thrive within the team over time.

We look forward to connecting with you!