Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2021 and currently lead a team of five. Before becoming a State Farm agent, I owned an equipment rental company, where I developed a passion for leadership, customer service, and helping people. I'm a proud father of four daughters, enjoy playing pickup basketball, and value spending time with my family and staying active.

Being involved in the community is important to me. I'm an active member of the Chamber of Commerce and enjoy supporting local charities and community initiatives that make a difference.

Our agency offers flexible work hours, hybrid work opportunities, a 401(k), professional development and coaching, team development outings, and opportunities for career growth. We believe in supporting our team members while helping them build successful, long-term careers.

Our culture is supportive, family-oriented, and centered on teamwork and coaching. I'm looking for someone who is self-driven, works well independently, and enjoys collaborating with others. If you're motivated to grow personally and professionally while making a positive impact on customers, we'd love to meet you.

ROLE DESCRIPTION:
Neil Mckinnon - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.