Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:
Our agency opened in December 2020 and has quickly grown into a close-knit team of four who are focused on helping customers protect what matters most. With a background as an independent agency owner, I bring a well-rounded perspective and a strong commitment to both customer service and team development.

I'm a graduate of Texas Southern University, a serious animal lover and I bring a caring, people-first approach to the office. That same spirit shows up in the agency’s community involvement, including participation in Donuts with Doris and support for multiple MD Anderson events.

We believe in creating an environment where people enjoy coming to work and have the tools to grow. Team members enjoy casual Fridays, quarterly outings, team-building events, free snacks and drinks, and a strong focus on both personal and professional development. We also support work-life balance and cover licensing costs to help team members advance their careers.

Our culture is built around loyalty, motivation, and purpose. We’re looking for self-motivated, dedicated individuals who understand their “why” and are driven by both personal and professional goals. If you’re looking for a supportive team that values growth, balance, and meaningful work, this could be a great place to build your future.

Location Address: Houston, TX 77030

At Doris Roberts - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us .

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Bilingual Spanish preferred.