Facilities Associate

Facilities Associate

Wayfair is reimagining the home shopping experience and our store environments play a major part in bringing that vision to life. As a Facilities Associate, you'll be on the front lines of keeping our physical retail location safe, clean, and running smoothly. From fixing a leaky faucet to supporting preventative maintenance on equipment, your work will directly support the comfort and safety of both customers and team members. If you love working with your hands, solving problems, and making spaces shine, this role is for you.

What Does a Facilities Associate Do?

• Fix What Needs Fixing: Perform general maintenance tasks across plumbing, carpentry, painting, and electrical systems. You're the go-to for keeping our space functional and polished.
• Troubleshoot with Confidence: Work independently to identify and resolve issues with material handling systems and facility equipment. Little supervision, big impact.
• Keep It Clean: Operate floor sweepers and scrubbers to maintain a clean and safe environment throughout the store.
• Stay Safety-First: Handle hazardous materials in line with OSHA standards and Wayfair protocols. Follow lockout/tagout procedures and complete all safety checklists with care.
• Track It All: Complete daily logs, inspection reports, and documentation for work orders using written or computer-based systems.
• Maintain With Intention: Conduct preventative maintenance across building systems and safety devices, you'll help us prevent problems before they start.
• Support Store Operations: Be available to assist with additional job duties as needed by your manager or supervisor, always ready to lend a hand where it's needed most.

You'll Thrive in this Role if You Have:

• Hands-On Experience: 1–3 years in facilities maintenance or general building operations (required). Retail facilities experience is a plus.
• Mechanical Know-How: Confidence working with hand and power tools, interpreting blueprints, and navigating HVAC, plumbing, and electrical systems.
• Problem-Solving Skills: Ability to troubleshoot and resolve facilities issues with a calm, methodical approach.
• Equipment Proficiency: Comfortable using pallet jacks, forklifts, order pickers, and aerial lifts — safely and efficiently.
• Physical Readiness: Able to lift up to 75 lbs unassisted, climb ladders, bend, stretch, and stand or walk for long periods in a non-climate-controlled environment.
• Schedule Flexibility: Willingness to work variable hours, including early mornings, evenings, weekends, holidays, and occasional unscheduled overtime.
• Safety Mindset: Always alert, detail-oriented, and committed to creating a secure environment for everyone on-site.

Additional Physical and Environmental Requirements :

• Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
• Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
• Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.
• Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
• Temperature Flexibility: Comfortable in environments with varying temperature conditions.
• Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.
• Safety Awareness: Minimal exposure to workplace or environmental hazards—must adhere to all safety protocols.

What are the Benefits*?

• Competitive Pay: Earn competitive compensation with regular opportunities for performance-based increases.
• Career Growth: Access professional development and advancement opportunities to help you grow with us.
• Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
• Time to Recharge: Start accruing paid time off immediately—because work-life balance matters.
• 401(k) with Company Match: We'll match up to 4% to help you plan for your future.
• Tuition Reimbursement: Eligible after 6 months of employment—learn, grow, and get support along the way.
• Wayfair Employee Discount: Generous employee discount of up to 30%+, although discounts will vary by product type. Plus, get 10% off at our in-store restaurant.
• Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.
• And So Much More: We've got more good stuff where that came from! Our full-time roles receive the full benefits package, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions!

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice. If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at View email address on click.appcast.io.