Health Advocate - Enrollment Counselor
$22.5 - $34.26 per hourQueensCare
Health Advocate - Enrollment Counselor
Hot Job
Los Angeles, CA 90029
Overview
Salary Range $22.50 - $34.26 Hourly Position Type Full Time Job Shift Day Education Level High School Diploma / GED Travel Percentage Local Travel Site to Site
Description
The purpose of the Health Advocate is to work within the communities we serve, to identify community leadership and community members who are eligible for County Health programs, State programs such as Medi-Cal and Covered CA (Affordable Care Act), provide all program insurance information, assist in filling out applications for the members of the community and assist prospects in enrolling for these health insurance programs. The Health Advocate will also help empower individuals to overcome enrollment problems for all county and state programs such as Medi-Cal and Covered CA, and health access barriers. The Health Advocate will conduct outreach and in-reach efforts to current and potential members of Gracelight Community Health. The Health Advocate functions as a community organizer, health insurance "broker", by identifying appropriate health overage that the prospect qualifies for, promotes health insurance utilization and retention and helps recruit new members to Gracelight Community Health.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE:
- High School diploma or equivalency certificate required.
- Ability to learn about and understand state and county programs such as Medi-Cal, Covered CA (Affordable Care act) and other health insurance programs required.
- A valid CEC certification, requiring annual renewal (Gracelight will sponsor upon hiring)
- Successfully pass the Live Scan background check for a CEC.
- Sales/Marketing and public speaking and presentation experience preferred.
LANGUAGE SKILLS:
Ability to read and interpret documents, such as policies and procedures, benefits information, benefit surveys, board minutes, routine mail, simple contracts, and procedure manuals. Ability to compose routine reports and correspondence. Ability to speak effectively with employees, visitors and management.
MATHEMATICAL SKILLS:
Ability to calculate figures and basic math.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to apply common sense to daily situations that arise. Ability to make decisions and execute to produce a positive outcome.
OTHER SKILLS AND ABILITIES:
- Exercise good judgment.
- Ability to identify and access appropriate community resources and work with of community leaders.
- Familiarity with multicultural settings and sensitivity to multicultural issues.
- Self-starter, able to take initiative and provide input for decision-making.
- Computer literate.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance, stoop, kneel, crouch or sit. The employee must frequently lift and/or move up to 10 pounds and occasionally life and/or move up to 30 pounds. The employee is occasionally required to ascend and descend one flight of stairs. Specific vision abilities required by the job include close vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is often low. However, there are many times when there is a high ambient background noise of phones and multiple conversations. Must be able to screen out the background noise to concentrate on the work at hand.
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