Customer Service Representative - Healthcare
$16.75 per hourMaximus
Job Description
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General information \n
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\n Job Posting Title\n
\n\n Customer Service Representative – Healthcare\n
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\n Date\n
\n\n Tuesday, July 14, 2026\n
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\n City\n
\n\n Tampa\n
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\n State\n
\n\n FL\n
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\n Country\n
\n\n United States\n
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\n Working time\n
\n\n Full-time\n
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Description & Requirements \n
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Hiring Events!
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Customer Service Representatives – English & Bilingual Spanish
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5701 E Hillsborough Ave Ste 1300, Tampa, FL 33610
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Thursday, September 17th
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1:00 p.m. - 3:00 p.m. ET
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Friday, September 18th
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9:00 a.m. - 11:00 a.m. ET
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Confirm your interest!
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\n Location: On-site in Riverview or Tampa, FL
Starting Pay: $16.75 per hour plus up to $2,880 in bonus opportunities for eligible new hires.*
Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter
Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 10 p.m.
\n \nMake a Difference by Helping People Navigate Healthcare with Confidence
\n \nAre you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you’re dedicated, service-minded, and ready to grow, we want you on our team.
\n \nYou’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.
\n \nPay & Benefits
\nWe provide a competitive package designed to support your success both inside and outside work:
\n \n- Competitive Compensation:
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- $16.75 hr. base pay + 10% shift differential \n
- Potential bonus opportunities up to $2,880 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period.* \n
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- Comprehensive Insurance Coverage: Company-paid medical coverage
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- Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
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- Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays
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- Tuition Reimbursement: Support for ongoing education and development
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- Future Planning:
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...Job Description \n General information \n \n \n \n \n \n \n Job Posting Title\n \n \n Customer Service Representative – Healthcare\n \n \n \n \n Date\n \n \n Tuesday, July 14, 2026\n \n \n \n \n City\n \n \n Tampa\n \n \n \n \n State\n \n \n FL\n...SuggestedHourly payFull timeShift workNight shiftAfternoon shift$17.17 per hour
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- ...administrative projects as needed Preferred Experience 1+ year of experience as a medical assistant or healthcare front desk role Phlebotomy experience is a plus Strong customer service background with high patient satisfaction Comfortable discussing services, pricing, and...Weekend workWeekday work
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...moment they arrive, functioning as the welcoming face of our healthcare facility. Working onsite, you will report to the Manager,... ...in English and Spanish ~1+ year experience in healthcare customer service background in retail, hospitality, or call centers also considered...Full timeTemporary workApprenticeshipMonday to Friday$69k
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- ...and patient balances Reconciling end of day collections Understand and uphold HIPAA regulations Must have knowledge of healthcare field and medical specialty, medical terminology, knowledge of general administrative and clerical procedures, working knowledge...Work at office
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