Client Services Associate

RH Client Services AssociateRH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.Client Services Associates play an integral role in providing luxury service and assessing the needs of our clients. This is the ideal role for an innovator with a sense of personal style, polished appearance, refined taste and a discerning eye for luxury.Your ResponsibilitiesLive Our Vision, Values and Beliefs every dayGreet and welcome RH Clients and assist with any questions or concernsAssist in connecting clients with the right Associates based on their purchase needsAssist and communicate with clients in the Gallery, over the phone and through emailProvide an elevated level of client services support to Gallery Partners to resolve client concernsBecome well-versed on RH product and offeringsCreate a luxury service experience in every interactionExhibit broad understanding of the organizationOur RequirementsCustomer service experience within a design firm, high-end furniture showroom, or luxury retail setting preferredAbility to recognize and respond to multiple prioritiesStrong organizational and time management skillsStrong verbal and written communication skillsCommitment to quality, detail-focused on all levelsPeople and relationship-drivenProficiency with Mac Operating System, IOS devices, Microsoft Office and Google ApplicationsOur Physical RequirementsAbility to lift and mobilize small to medium items up to 30 lbs. while utilizing appropriate equipment and techniquesAbility to maneuver effectively around gallery floor, stock room and officePosition entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbingAbout UsRH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.Job InfoJob Identification 39955Job Category GalleryLocations Tysons GalleryPay Range $27.00 - $31.00 Hourly