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Federal CMS Help Desk Analyst

Tria Federal

Tria Federal is seeking a highly capable Tier 1 Customer Support Analyst to deliver initial support for CMS Technical Help Desk inquiries via phone, email, and ticketing systems. The role requires accurate issue triage, strong communication, and the ability to work in a federal healthcare IT environment. You will handle access issues, account problems, and other user inquiries while adhering to Help Desk processes and SLA targets. #J-18808-Ljbffr Tria Federal

Vacancy posted 3 days ago
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