DJJ OPERATIONS COORDINATOR

DJJ OPERATIONS COORDINATOR

This is work conducting organizational studies and evaluations, designing office systems and procedures, conducting work simplifications and measurement studies, providing technical assistance and developing operations and procedures to assist organizations in operating more efficiently and effectively. May include program analysis, management consulting, and examination development. Some positions in this occupation may be responsible for coordinating work and supervising employees.

Supervises employees by assigning work, reviewing progress and assessing performance. Reviews programs, services, forms and reports, and confers with management and users to identify problems and improvements. Develops and implements records management program and assures compliance with program. Interviews personnel and conducts on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used. Prepares manuals and trains workers in use of new forms, reports, procedures or equipment, according to organizational policy. Develops and administers practical and written licensure examinations, and interprets examination statistics. Designs, evaluates, recommends, and approves changes based on need and analysis. Researches and recommends purchases to management. Provides technical assistance, consultative services and direction for development, implementation, evaluation and expansion of programs of service in public agencies and local governments. Plans, coordinates and/or presents statewide and regional conferences, meetings and workshops. Reviews, analyzes, and researches legislative issues and prepares analysis of the projected effect of any proposed legislation or action. Develops and monitors compliance policies and procedures for the administration of federal grant funds or other trust fund monies. Prepares and compiles data for legislative budget requests and long range program plans. Reviews documents and/or contacts appropriate parties to ensure compliance with applicable statutory and regulatory requirements and court orders. Monitors dispute settlement programs, approves claims, and confirms the disposition of awards, settlements and other agreements. Plans and conducts studies of problems and procedures. Gathers and organizes information on problems or procedures. Analyzes data gathered and develops solutions or alternative methods of proceeding. Documents findings of study and prepares recommendations for implementation of new systems, procedures, or organizational changes. Confers with personnel concerned to ensure successful functioning of newly implemented systems or procedures. Consults with federal, state and local officials on matters applicable to the assigned area of specialization. Analyzes financial information. Interprets laws, rules, policies and/or regulations.

Minimum qualifications for this position include the following required entry level knowledge, skills and abilities: Knowledge of the methods of data collection and analysis. Knowledge of basic management principles and practices. Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices. Ability to organize data into logical format for presentation in reports, documents and other written materials. Ability to conduct fact finding research. Ability to utilize problem solving techniques. Ability to work independently. Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities. Ability to plan, organize and coordinate work assignments. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Ability to make independent decisions based on individual analysis, document findings and develop reports.

Preferred qualifications: A Bachelor's degree from an accredited college or university and four years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work. A Master's degree from an accredited college or university can substitute for one year of the required experience. Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education. A valid driver's license. Knowledge and two years of experience with training and presentations. Knowledge of local stakeholders and a minimum of four (4) years of juvenile justice experience.