Shortage Control Lead - Full-Time

Overview If you want an exciting job with one of the largest off-price retail stores in the nation, join Burlington Stores, Inc. as a Shortage Control Lead ! As a Shortage Control Lead you will be responsible for mitigating theft and fraud in high shortage areas of the store while promoting a safe and secure store environment. You will engage with our customers and associates in a manner consistent with our company core values by providing a strong and energetic greeting with eye contact and a smile. The Shortage Control Lead will be a valuable partner to store and field leadership by assisting in the training and development of the Shortage Control Associates, identifying and reporting theft incidents, and driving shortage education and awareness to all associates. Your confidence, positive attitude, command presence, and expertise in store shortage reduction programs will positively influence behaviors and reduce theft and fraud. Location: Chelsea, NY • Type: Regular Full-Time Equal opportunity employer Burlington Stores, Inc. is committed to workplace diversity. Responsibilities Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence through role modeling, following the company vest and earpiece dress code, maintaining a positive demeanor, strong posture, and an energetic greeting. Maintain a safe and secure store for customers and associates with attention to detail, ability to multi-task, strong communication, and a collaborative partnership with store leadership. Engage with every customer and associate in areas of the store with the highest risk for shortage in a positive, respectful manner that conveys control and supports best-in-class customer service. Demonstrate a strong working knowledge of top shortage areas and support programs designed to identify and reduce theft. Gather and document indicators of external theft and share with store and field leaders; network with local law enforcement as directed and support evidence gathering for large-scale or organized retail crime or repeat theft incidents. Support the store manager by providing internal controls and operational oversight, including conducting associate package/bag checks, monitoring point-of-sale transactions, conducting store audits, and promoting Asset Protection programs. Provide leadership with onboarding and ongoing support of associate training in shortage reduction programs and processes. Assist store leadership in the preparation and execution of the semi-annual inventory process and developing action plans to reduce shortage. Role-model behaviors that demonstrate safety as a top priority. Remain highly disciplined in managing stressful situations and address unsafe practices at every opportunity. Qualifications / Requirements Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required. Perks & Benefits You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full-time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We offer training and development opportunities to help associates grow with us. Our store teams work hard and have fun together. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. #J-18808-Ljbffr