Department Manager
DH Pace
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. Overhead Door Company of Central Missouri™, a DH Pace Company, Inc., aspires to hire a Department Manager . In this role, you will oversee the department, ensuring projects are delivered on time, within budget, and to the highest customer satisfaction. If you have a passion for managing teams, improving performance, and leading projects to success, we want to hear from you! Responsibilities:
- Manage day-to-day operations of the department
- Managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
- Ensure that projects are completed timely, efficiently, below budget and to the satisfaction of our customers.
- Proactively address and manage customer interactions to ensure a positive experience, even when delivering difficult news.
- Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
- Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
- Will assist with hiring, training and developing new employees
- Other duties as assigned by manager
- Bachelor's degree preferred
- Supervisory or managerial responsibilities with a company that fixes/repairs/installs equipment/products preferred
- Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
- Must have the capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
- Must possess valid driver's license and good driving record
- Comprehensive medical, dental, and vision coverage - available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
Vacancy posted 4 days ago
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