Business Experience & Planning Associate Sr

Business Experience & Planning Associate Sr

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Experience & Planning Associate Sr, within PNC's Fraud Detection & Remediation organization, you will be based in Pittsburgh, PA, Birmingham, AL, Denver, CO.

Monday - Friday: 8:00 - 4:30 pm ET

Supports one or more line of business initiatives to understand, analyze, develop, and implement key solutions that will drive business objectives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners. Understands the business problem, identifies complex issues, and prepares and executes a planned approach for one or more line of business initiatives. Defines and obtains data collection, research, and reporting activities for assigned line of business initiatives. Conducts research, analyzes, and recommends solutions for key initiatives. Works with key decision makers to ensure cross-business and cross-functional alignment and synergy. Serves as subject matter resource and advocate that understands and implements best practices and learning plans to meet business objectives.

Responsibilities:

• Handles day-to-day scheduling, reporting, and workforce management to ensure optimal staffing and operational efficiency.
• Leads forecasting efforts by analyzing historical data and business trends to predict workforce needs and adjust plans proactively.
• Collaborates with stakeholders to develop strategies that align workforce planning with organizational goals.
• Monitors and evaluates scheduling processes to identify opportunities for improvement and implement best practices.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Base Salary: $52,500.00 $96,250.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.