20195-System Administrator I

Position Title: System Administrator I
Location: West Point, GA On-site (5 days)

Position Overview

Hyundai AutoEver America is seeking a System Administrator I to support server administration, Manufacturing Execution Systems, endpoint support, backup operations, patch management, and daily infrastructure monitoring within a manufacturing technology environment.

This role is responsible for helping maintain reliable IT operations that support business users and production systems. The ideal candidate will have hands-on experience with Windows desktop and server environments, basic Linux administration knowledge, strong troubleshooting skills, and a customer-focused approach to technical support.
The System Administrator I will work closely with internal teams, senior technical staff, and vendors to help minimize downtime, support MES availability, complete routine system maintenance, and document operational procedures.
Key Responsibilities

Server Administration

• Support and maintain Windows and Linux server environments.
• Perform routine server administration and maintenance tasks.
• Monitor server health, performance, and availability.
• Assist with operating system updates, upgrades, and system maintenance activities.
• Maintain server documentation and inventory records.
• Support Active Directory user and group administration.
• Assist with DNS, DHCP, and general infrastructure support as needed.

Manufacturing Execution Systems Support

• Provide first-line infrastructure support for Manufacturing Execution Systems.
• Monitor MES-related servers, services, and system availability.
• Assist with troubleshooting MES connectivity, performance, and operational issues.
• Escalate production-impacting issues to senior team members or vendors when necessary.
• Support MES maintenance activities, system testing, and production support efforts.
• Participate in efforts to minimize production downtime and maintain continuous assembly line operations.

Backup and Recovery Operations

• Monitor daily backup jobs and investigate backup failures.
• Perform data restoration requests as directed.
• Verify backup completion, job status, and system health.
• Maintain backup documentation, procedures, and operational records.

Patch Management

• Deploy and monitor desktop and server patching activities.
• Verify successful installation of security updates.
• Assist with vulnerability remediation efforts.
• Document patching activities, maintenance work, and related system changes.

Monitoring and Daily Operations

• Perform daily infrastructure monitoring and operational checks.
• Respond to system alerts, service notifications, and user-reported issues.
• Assist with troubleshooting server, workstation, and application issues.
• Document incidents, resolutions, and operational procedures.
• Escalate issues when they are outside the scope of the role or require additional support.

Endpoint and User Support

• Troubleshoot workstation hardware and software issues.
• Support operating systems, printers, peripherals, scanners, and mobile devices.
• Assist users with technical issues and service requests.
• Support software installations, deployments, and basic configuration tasks.
• Provide timely and professional customer service to internal users.

Automation and Process Improvement

• Assist with automation initiatives using PowerShell, Bash, or similar scripting tools.
• Support process improvement efforts to increase operational efficiency.
• Maintain documentation for automated procedures, scripts, and technical solutions.

Project Support

• Assist with infrastructure and technology projects.
• Support equipment deployments and system implementations.
• Participate in testing, validation, and system readiness activities.
• Maintain project documentation as assigned.

Required Qualifications

• Associate degree in Information Technology or equivalent experience.
• 3 to 5 years of experience in the IT field preferred.
• Experience supporting Windows desktop and server environments.
• Basic Linux administration knowledge.
• Understanding of Active Directory, DNS, and DHCP.
• Knowledge of backup concepts and patch management processes.
• Strong troubleshooting, analytical, and problem-solving skills.
• Strong customer service skills with the ability to support internal users professionally.
• Ability to work independently and as part of a team.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office.
• Ability to support a 24x5 or 24x6 operational environment as needed.
• Ability to work overtime when required.
• Must be able to lift up to 50 lbs.

Preferred Qualifications

• Experience supporting Manufacturing Execution Systems, preferably in an automotive or manufacturing environment.
• Experience with VMware or Hyper-V environments.
• Familiarity with Microsoft 365 administration.
• PowerShell, Bash, or other scripting experience.
• Experience in manufacturing, production, or plant support environment.
• Understanding of IT service management, incident management, and change control processes.
• Experience documenting technical procedures, incidents, and resolutions.
• Familiarity with ASP.NET and WinForms is a plus.

Environment Supported
This position will help support a technology environment that includes:

• Windows and Linux servers.
• Manufacturing Execution Systems.
• Endpoint and workstation support.
• Backup and recovery systems.
• Microsoft 365 services.
• Manufacturing and business applications.
• Infrastructure monitoring, patching, and operational support tools.

Key Success Factors
A successful System Administrator I will:

• Help maintain reliable operation of server and endpoint infrastructure.
• Support MES availability and manufacturing operations.
• Complete backup, patching, and monitoring activities accurately and on schedule.
• Provide timely resolution of infrastructure and user issues.
• Maintain accurate documentation and operational records.
• Escalate issues appropriately and communicate clearly with stakeholders.
• Demonstrate continuous technical growth and a process-improvement mindset.

Salary range: $60,000 - $78,000
In addition to a competitive salary, this position offers a fantastic benefits package that includes comprehensive medical/dental coverage, generous PTO, education assistance, and annual merit increase eligibility in a growth-focused work environment.

Team Culture:
Our team fosters a collaborative, solutions-driven environment where technical expertise and business impact go hand in hand. We value proactive problem-solving, continuous learning, and strong communication, empowering engineers to take ownership of network performance, security, and innovation while working closely with cross-functional partners.

• Collaborative & Cross-Functional:
  Work closely with security, systems, and development teams to solve complex challenges and deliver reliable network solutions.
• Ownership & Accountability:
  Engineers are trusted to take initiative, drive resolutions, and balance technical decisions with business priorities.
• Continuous Improvement Mindset:
  Encourages learning new technologies, refining processes, and adopting best practices to enhance performance and scalability.
• High-Impact, Fast-Paced Environment:
  Focus on responsiveness, uptime, and delivering reliable infrastructure in a dynamic, mission-critical setting.

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.