Studio Crew, Marin

Studio Crew, MarinWe're purpose-driven. With every ride, we aim to redefine health and happiness. It's all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we'd love to have youTo foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we'll work nonstop to embrace and create change. Because nobody is equal until everyone is equal.Job DescriptionWe are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail.Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts.The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned. ROLES AND RESPONSIBILITIES: Provide high level customer service and hospitality to clientsAssist the Studio Management in daily studio tasks and projectsMaintain a positive attitude and take initiativeProvide support to the SoulCycle instructors to ensure a successful class check-in processWork as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderieAssist with the training and coaching of new hires for the front desk staff teamMaintain product knowledge for all studio retail operationsMaintain the distinct SoulCycle aesthetic, appearance, atmosphere and cultureStudio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrorsCommon area cleaning, including, front desk, lockers, retail shelves, office and hallwaysBathroom and changing room cleaningQualificationsA love of the SoulCycle brandAn innate love for taking care of humansCustomer service experienceThe ability to prioritize and multi-task within a fast-paced environmentAn openness to receiving and delivering feedbackA natural inclination to complete tasks and perform duties without directionA keen eye for detail Pay Transparency: $16.90 per hour