Barista

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to the The Belgrove, a distinguished new 4-Diamond resort property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience. At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today!

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What you will have an opportunity to do:

The Barista is responsible for but not limited to crafting exceptional coffee and espresso beverages in addition to food items such as pastries and light fare while delivering anticipatory, personalized service reflective of a luxury resort experience. This role upholds the highest standards of quality, presentation, and hospitality, ensuring each guest interaction is warm, refined, and memorable. The Barista contributes to an elevated café atmosphere through attention to detail, product knowledge, and a commitment to excellence.

Essential Functions:

• Prepare and present coffee, espresso beverages, teas, and specialty drinks with precision, consistency, and an emphasis on elevated presentation standards.
• Deliver intuitive, personalized service by engaging guests in a professional and polished manner, anticipating needs and exceeding expectations.
• Handle and prepare light food items such as pastries, sandwiches, and breakfast offerings
• Ensure food is presented attractively and in line with luxury hospitality standards
• Demonstrate comprehensive knowledge of all café offerings, including coffee origins, flavor profiles, and preparation methods.
• Maintain a pristine and inviting café environment, ensuring all service areas, equipment, and guest-facing spaces meet luxury cleanliness and presentation standards at all times.
• Operate point-of-sale (POS) systems with accuracy and discretion, handling all transactions in a professional manner.
• Monitor and maintain product quality by ensuring freshness, proper storage, and adherence to established recipes and standards.
• Assist with inventory management, including tracking usage, restocking supplies, and communicating needs to leadership in a timely manner.
• Adhere strictly to all food safety, sanitation, and health regulations, maintaining compliance with resort and regulatory standards.
• Support seamless daily operations by executing opening and closing procedures with attention to detail and efficiency.
• Maintain and care for all coffee equipment, ensuring proper calibration, cleanliness, and reporting any maintenance concerns promptly.
• Collaborate with team members and other departments to ensure a cohesive and elevated guest experience across the resort.

What are we looking for?

Compensation:

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.