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Strategic Communications Specialist

Asurion

Job Profile NameStrategic Communications SpecialistManagement Level39 - Senior ProfessionalPosition OverviewThe Strategic Communications Specialist supports, shapes, and executes integrated communication strategies for assigned projects, audiences, and business areas. Operating as a senior professional, this role partners across teams to gather inputs, ensure accuracy, and delivertimely, high-quality communications that align with organizational goals, culture, and brand standards. Leveraging audience insights, business context, data analytics, and emerging technologies—including AI-enabled communication tools—the specialistoptimizescommunication effectiveness and stakeholder impact. The roleprovidesconsultative guidance to leaders,identifiescommunication risks and opportunities, and balances strategic thinking with hands-on execution in a fast-paced, evolving environment.Key ResponsibilitiesSupport, shape, and execute communications strategies for assigned initiatives, audiences, or business areas.Partner with leaders and stakeholders toidentifycommunication opportunities, risks, and desired outcomes; serve as a consultative communications partner as needed.Create communication plans, messaging frameworks, and content that drive organizational effectiveness and employee engagement.Provide counsel on stakeholder communications, message positioning, channelselection, and communication effectiveness.Analyze communication performance, stakeholder feedback, engagement metrics, and audience sentiment to inform recommendations and actionable insights.Evaluate andleverageemerging technologies, including AI-enabled tools, to improve communication quality, efficiency, and scalability.Establish and promote best practices for AI use and continuously identify opportunities to modernize communication approaches and enhance stakeholder experiences.Coordinate messaging across teams and channels; manage multiple deadlines and competing priorities with strong attention to detail.Influence cross-functional stakeholders, mentor junior team members informally, and coordinatecommunicationsworkstreams without direct authority.Education and ExperienceBachelor's degree in Communications, Public Relations, Journalism, Marketing, Business, or related field.Progressive experience in strategic communications, employee communications, corporate communications, public relations, or related disciplines.Demonstrated experience supporting communication strategies that create measurable business outcomes; portfoliodemonstratingstrategic work.Preferred: Experience supporting executive leadership communications; using communication analytics to drive decisions;leveragingAI-enabled communication technologies and workflow automation.Preferred: Exposure to organizational change andtransformationcommunications; crisis, issues, or reputation management; and experience in corporate, consulting, or agency environments supporting large-scale organizations.Knowledge, Skills, and AbilitiesStrategic communications consulting, planning, and execution.Communication measurement, analytics, data storytelling, and insight generation.Basic understanding of AI-assisted communication technologies and digital communication platforms.Advanced writing, editing, presentation, and message developmentexpertise; basic graphic design knowledge.Strategic thinking, business acumen, sound judgment, and decision-making.Strong attention to detail; ability to meet deadlines and navigate ambiguity and competing priorities.Executive presence, consultative influence, and stakeholder relationship management.Strong collaboration skills; ability to coordinate messaging across teams and channels.Continuous learner with a growth and innovation mindset.Travel RequirementsTravels: Occasional travel for meetings or events.% of Time: Up to 10%.Overnight Travel: Infrequent, as business needsdictate.Physical DemandsStationary Position: FrequentlyVision: 20/20 corrected visionHearing: Receive detailed information if spoken toJob SummaryJob number: ASU Profession: HR Asurion

Vacancy posted 4 days ago
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