Peer Counselor - Level ll

Provider Careers at NYC Health + Hospitals NYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Work Shifts Responsibilities For Assignments in Comprehensive Emergency Psychiatric Programs (CPEPs): Certification, which must be maintained for the assignment’s duration, as a Peer Specialist (NYCPS) or Peer Specialist-Provisional (NYCPS-P) issued by the New York Peer Specialist Certification Board (NYPSCB); or Recovery Peer Advocate (CRPA) or Recovery Peer Advocate-Provisional (CRPA-P) issued by the New York Certification Board (ASAP-NYCB); or Credentialed Family Peer Advocate (FPA-C), Credentialed Family Peer Advocate Provisional (FPA-P), Credentialed Youth Peer Advocate (YPA-C), or Credentialed Youth Peer Advocate Provisional (YPA-P) issued by Families Together in New York State; and Satisfactory and documented completion of a formalized Peer Advocate/Counselor/Specialist Training Program or one (1) year of full-time satisfactory experience working with consumers of CPEP services as a peer counselor/specialist, peer advocate or in related human services. For Substance Use Assignments: Certification, which must be maintained for the assignment’s duration, as a Recovery Peer Advocate (CRPA) or Recovery Peer Advocate-Provisional (CRPA-P) issued by the New York Certification Board (ASAP-NYCB); and Satisfactory and documented completion of a formalized Peer Advocate/Counselor/Specialist Training Program or one (1) year of full-time satisfactory experience working with consumers of substance use disorder services as a peer counselor/specialist, peer advocate or in related human services. For All Other Mental Health Assignments: Certification, which must be maintained for the assignment’s duration, as a Peer Specialist (NYCPS) or Peer Specialist-Provisional (NYCPS-P) issued by the New York Peer Specialist Certification Board (NYPSCB); and Satisfactory and documented completion of a formalized Peer Advocate/Counselor/Specialist Training Program or one (1) year of full-time satisfactory experience working with consumers of mental health services as a peer counselor/specialist, peer advocate or in related human services. For All Other Assignments (Including Breastfeeding Education Assignments): Satisfactory and documented completion of a formalized Peer Advocate/Counselor/Specialist Training Program or one (1) year of full-time satisfactory experience working with consumers of peer services as a peer counselor/specialist, peer advocate or in related human services; and A High school diploma or its educational equivalent. Assignment Level II One (1) additional year of experience, as described in Assignment Level I above. Duties & Responsibilities Purpose of Position : Under supervision, peer counselors provide direct services to health consumers in emergency, inpatient, outpatient, home and specialized settings. Works in close collaboration with staff, consumers and other caregivers in planning and implementing treatment plans. Empowers peers to advocate for themselves, resolve issues or problems and plan for their futures by serving as a role model. Examples of Typical Tasks : Assists the consumer with activities of daily living (e.g., setting-up household, public transportation, budgeting, shopping, socializing, parenting and other skills relevant to an individual’s rehabilitation goals). May make home visits. Leads or co-leads groups including, but not limited to, dual diagnoses issues, relapse and recovery and socialization. Assists the consumer in identifying their own individual warning signs of relapse and identifying and developing individual coping strategies. Provides supportive peer counseling with respect to mental health, substance abuse, rehabilitation strategies, breast-feeding education and other self-help opportunities. Participates in an interdisciplinary treatment and human services team in determining and implementing a comprehensive plan of care. Clarifies issues for the consumer and assists with the process of referral for treatment, rehabilitation, housing and supportive services. Follows-up to determine whether services were provided and used. Assists the consumer in completing applications and paper work for public entitlements and may accompany consumer on visits to agency offices and treatment programs. Acts as a liaison with community and governmental agencies. Facilitates the establishment of peer support networks, natural and social support systems. Maintains current, complete and appropriate documentation in the consumer record, prepares required forms, and may be required to use computer systems in carrying out these functions. Documents in Electronic Health Record (EHR) and writes progress notes for review. In addition to performing the duties of Assignment Level I at a more difficult and responsible level, as described above, performs the following tasks:

1. Acts as preceptor to Peer Counselors in Assignment Level I.
2. Provides education training on recipient issues to mental health and other human services providers.
3. Advocates for the needs of people with psychiatric disabilities within the mental health system and within service delivery systems.
4. Participates in utilization review and quality improvement activities.

Department Preferences Knowledge, Skills, Abilities and other Requirements: Knowledge of Substance Use/Abuse: behaviors, interventions and resources.

JOB DETAILS

Salary Range: $47,436 - $53,129 Position type: Full-Time Department:

SOCIAL WORK-BEHAVIORAL HEALTH

Category: Behavioral Health Posted: Sep 14, 2026

LOCATION

NYC Health + Hospitals/Metropolitan 1901 First Avenue New York, NY 10029 NYC Health + Hospitals/Metropolitan 1901 First Avenue New York, NY 10029 96 St (Q) , 96 St (6) 15 minutes walk from nearest station to the hospital. ABOUT NYC Health + Hospitals NYC Health + Hospitals is the largest public health care system in the nation, annually serving more than a million New Yorkers in more than 70 patient care locations across the city’s five boroughs. Our mission is to care for all, without exception. #J-18808-Ljbffr New York City Health and Hospitals Corporation