IT Support Specialist
Jobtailor
Responsibilities Provide technical support for hardware, software, and network‑related issues Troubleshoot computers, mobile devices, printers, and other IT equipment Install and configure laptops, workstations, and user accounts Support company systems including email, collaboration tools, and business applications Manage and respond to support tickets while documenting resolutions Assist with employee onboarding and offboarding access Maintain IT equipment inventory and coordinate repairs or replacements Support system updates, upgrades, and IT‑related projects Requirements Experience in IT support, helpdesk, or systems administration Strong troubleshooting and problem‑solving skills Experience working with Microsoft products and cloud‑based systems Excellent communication and organizational skills Ability to manage multiple priorities with strong attention to detail Preferred Qualifications Experience with ServiceTitan or similar field‑service software platforms Experience with Microsoft products, including the O365 Administrative platform Knowledge of IT onboarding/offboarding procedures and ticketing systems Familiarity with basic networking, hardware setup, and software deployments Experience creating process documentation or training materialsMicrosoft certifications preferred ITIL certification preferred Additional Requirements Ability to travel up to 25% nationwide #J-18808-Ljbffr
Vacancy posted 21 hours ago
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