CNC Service Engineer

Job Description

Job Description

Field Service Technician (Service Engineer) contributes to the success of Hartwig by keeping our customers' CNC machine tools running at peak operating levels by performing preventive maintenance.

This is a great entry level opportunity for someone with mechanical maintenance experience who wants to learn about CNC machines. Main responsibilities of this full-time role based in the Kansas City, MO area include:

• Conduct efficient and timely preventive maintenance to include changing fluids, filters and checking accuracy of calibrations
• Recommend maintenance modifications and improvements to machines, equipment and processes
• Train and instruct customers on preventive maintenance best practices
• Schedule preventive maintenance customer visits
• Increase field sales by promoting the PM program and other opportunities
• Conduct inventory counts
• Ability to complete necessary tasks in our service software and timecard system on a daily basis
• Traveling to customer sites, usually within 2 hours from home, with occasional overnight travel

The Skills

Individuals who ideally fit this role should meet the following qualifications:

• Above average mechanical and electrical aptitude
• Relevant mechanical or preventive work experience, inspection and/or repair experience
• Demonstrated commitment to customer satisfaction
• Excellent attention to detail and follow through
• Ability to work independently, a go getter that finds the next customer that needs our help
• Someone who doesn't mind getting dirty or working in hot/cold environments
• Good driving record and valid driver's license to ensure fleet vehicle insurability

Our team of over 200 professionals throughout the U.S. is dedicated to helping manufacturers control and power the growth of their business. To achieve this, employees are given the tools and training for success. In addition to a comprehensive first year training program and on-going professional development, we provide a full benefit package including health, dental, vision, life and disability insurances. Our 401k program has a 20% match and employees are bonus eligible.

Company Description

Our team of over 200 professionals throughout the U.S. is dedicated to helping manufacturers control and power the growth of their business. To achieve this, employees are given the tools and training for success. In addition to a comprehensive first year training program and on-going professional development, we provide a full benefit package including health, dental, vision, life and disability insurances. Our 401k program has a 20% match and employees are bonus eligible.