Supplier Manager - CN

Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world.

By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next.

At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future.

The Role

Responsible for maintaining strong strategic relationships and coordinating solution implementations between the business and suppliers. Facilitates effective communication and enhances internal processes through innovation and continuous improvement. Ensures contractual and commercial compliance throughout the lifecycle of assigned supplier agreements with both internal and external stakeholders.

The Main Responsibilities

• Manage construction and material suppliers, ensuring adherence to contractual agreements and company standards, encompassing entire contract lifecycle - creation, review, negotiation, revision, renewal, and termination.
• Maintain strong relationships with suppliers and internal stakeholders, providing consultative and business guidance as needed. Address and resolve issues or disputes.
• Negotiate across the internal organization and with suppliers in a constructive and collaborative manner to achieve the best position for the company. Identify and mitigate risks associated with supplier performance and disruptions. Define escalation paths during onboarding and guide the proper level of executive involvement from both parties.
• Define agreed upon supplier service levels. Ensure performance assessment criteria is visible and clearly understood by the partner. ​Identify and enforce consequences for poor performance. Identity opportunities for process improvements and implement changes.
• Monitor and report on supplier performance, serving as a communication channel to executive audiences. Identify areas for improvement and implement corrective actions when necessary.
• Lead performance and business reviews with suppliers and internal stakeholders at the appropriate cadence.
• ​Facilitate training for suppliers on business systems and tools.

What We Look For in a Candidate

• Bachelor’s degree in Business, Supply Chain Management, or a related field.
• 5+ years of experience in Supplier Management, Supply Chain Management, or a related area.
• Strong presentation skills, including audiences with senior level management.
• Excellent negotiation skills and experience managing suppliers and interpreting contracts.
• Strong communication skills to effectively collaborate with teams and stakeholders, both in written and meeting form.
• Strong Microsoft 365 (Office) Suite and project management skills required; SAP knowledge a plus.
• Experience working with construction services suppliers is preferred.
• Ability to work in a fast-paced, dynamic environment and manage multiple projects.
• Ability to travel approximately 10%.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$82,969 - $110,625 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$87,117 - $116,156 in these states: CO HI MI MN NC NH NV OR RI
$91,266 - $121,688 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

#LI-Remote

Requisition #: 341802

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

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Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.