IT Technical Manager

Job Description

Job Description

We are seeking an experienced, hands-on IT Technical Manager to assist in leading our IT Support operations in Las Vegas, manage technical staff, and oversee key infrastructure and technology projects. This role requires strong senior-level technical skills across Microsoft 365, Azure, Intune, cloud and on-premises systems, networking, storage, cyber security and virtualization.

Responsibilities

·         Manage and support IT staff, vendors, projects, and daily technology operations.

·         Maintain a high level of customer service with clients.

·         Administer Microsoft 365, Azure, Intune, Microsoft Entra ID, and hybrid cloud environments.

·         Support on-premises infrastructure including Active Directory, Group Policy, Windows Server, DNS, DHCP, and related systems.

·         Manage networking infrastructure including firewalls, switches, VLANs, VPNs, and wireless environments.

·         Support SAN storage, backup systems, disaster recovery, and virtualization platforms such as VMware or Hyper-V.

·         Lead IT projects including upgrades, migrations, security improvements, and infrastructure initiatives.

·         Ensure systems are secure, reliable, documented, monitored, and aligned with best practices.
·         Provide advanced troubleshooting and escalation support for complex technical issues.

Qualifications

·         5+ years of progressive IT experience, including senior-level infrastructure, systems, cloud, and networking responsibilities.
·         2+ years of IT leadership, supervisory, or management experience.
·         MUST be a USA Citizen.
·         Strong experience with Microsoft 365, Azure, Intune, Active Directory, and Windows Server.
·         Solid knowledge of cyber security, networking, firewalls, switching, VPNs, SAN storage, backups, and virtualization.
·         Experience managing people, projects, vendors, priorities, and timelines.
·         Strong communication, troubleshooting, documentation, and organizational skills.
·         Relevant certifications such as Microsoft, VMware, Cisco, CompTIA, or equivalent experience preferred.

Compensation

Salary range: $80,000–$100,000 USD per year , depending on experience and qualifications.