Commercial Insurance Inside Sales Specialist

Job Description

Job Description

Rue Insurance’s Select Commercial Inside Sales and Marketing Specialist is a Trusted Advisor (liaison)
between the client and insurance carrier responsible for gathering and conveying information and securing and presenting insurance options to new business clients and/or to Rue client service teams. They are primarily responsible for providing outstanding client service and advisory support to all new prospects and performing their work in an accurate and timely manner. The Select Commercial Inside Sales and Marketing Specialist’s main focus is to build and maintain client relationships to support the new business goals of their department. Quality of work must exemplify the best-in-class service standards established by Rue Insurance at all times. 

Requirements

Key Responsibilities  

Prospecting 

• Develop prospecting strategies to increase opportunities for new business. 
• Generate new business-to-business sales for accounts generating less than 25K account size premium by proactively contacting prospects to sell insurance products and services through referrals and cold calling. 
• Handle incoming prospect calls, walk ins and website leads for new business. 
• Collect prospect information and perform research to determine the appropriate products and services to offer. 
• Review customers current insurance program and recommend changes or improvements.
• Support the Rue Be Ready model by proactively seeking to discover client operational or exposure-based risk improvement opportunities, making appropriate risk control or insurance coverage recommendations to address identified risks, and following through to resolution. 
• Build and maintain client relationships and provide a consultative approach to new business account activity. 
• Reach or exceed annual sales targets/goals. 

New Business Placement 

• Effectively maintain strong knowledge for current insurance products and marketplace companies. 
• Maintain positive working relationships with insurance company employees. 
• Compile all pertinent underwriting information and prepare appropriate applications for submission to selected companies. 
• Perform underwriting and rating functions for risks eligible for online rating and/or agency underwriting authority. 
• Negotiate pricing, policy conditions and terms with insurance companies. 
• Review all quotations and determine the best options for price and coverage. 
• Prepare proposals including coverages, premium and recommendations. Provide options or other information as directed.
• Present quotes to prospects and document client coverage elections. 
• Provide binding instructions to appropriate companies and remit deposit premiums to companies and/or agency as required.  
• Prepare binders, certificates, auto ID cards and other documents required at the inception of a new account. 
• Follow all agency processes and procedures, including but not limited to, Epic Workflows, client documentation, paper and electronic records retention guidelines, transfer to Rue designate service team, etc. 

Other 

• Provide rating and quoting support to commercial client service teams as directed including remarketing and account rounding as requested.
• Be familiar with and follow Agency E&O guidelines 
• Attend and actively participate in regular department and monthly company meetings 
• Develop and maintain advanced exposure and coverage knowledge by proactively seeking formal and informal educational programs to enhance knowledge and skills, and/or to obtain additional professional designations. 
• Participate in internal educational program(s) to further enhance knowledge and skills for self and team members. 
• Complete all CE or other requirements to maintain a current property and casualty insurance agents license in NJ.
• Perform all other duties or projects as assigned by management.  

Reports to: Director of Client Services – Commercial Lines 
Department: Commercial  
Work Schedule & Classification: Full-time, salaried non-exempt position  
Salary: $50,000 - $70,000 annually plus commission 

Required Qualifications 

• Valid Property, Casualty, Life, and Health Insurance Licenses  
• Demonstrated proficiency handling small commercial insurance accounts 
• Energetic, motivated and dedicated team player  
• Exceptional organizational, critical thinking, and analytical skills, with strong attention to detail and demonstrated ability to prioritize and operate strategically and effectively in a fast-paced environment 
• Demonstrated ability to recognize client operational or exposure-based risks and identify improvement opportunities; and to make appropriate risk control or insurance coverage recommendations to address identified risks 
• Excellent written and verbal communication skills 
• Ability to create professional business correspondence and to create clear, detailed, meaningful descriptions and notes in the agency management system 
• Professional appearance and demeanor, and positive attitude 
• Proficiency with Microsoft Office 
• Experience with agency management software   

Preferred Qualifications 

• Bachelor’s Degree 
• 2+ years B2B Sales experience  
• 2+ years commercial account management / processing experience 
• Proficiency with insurance company rating systems 
• Experience with Applied Systems Epic  

Benefits

Benefits:    

• Paid Time Off (PTO)   
• ​​​​​​​401(k) with Employer Match   
• Profit Sharing Plan   
• Flexible work and In Office/Remote Hybrid Work Schedules (after 90 days)   
• Insurance options for: Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life, Accident, Critical Illness, Accident Death & Dismemberment and Identity Theft   

Physical Requirements  
Must be capable of sitting for a long period of time, working on a computer, standing, and walking.  

About Rue Insurance  
Rue Insurance is one of the largest independent insurance brokerages in the State of NJ, having been established in 1917. We offer insurance solutions throughout NJ and PA with a focus on Mercer, Bucks, Burlington, Middlesex, Monmouth, Ocean, and Somerset counties and licenses in most states across the US. We consistently win “Best Places to Work NJ” and recently “Best Places to Work Insurance”, a national designation. We have an exceptional and diverse company culture that has led to our average employee remining with us for over a decade. Our employees give 5-star customer service to our clients which in turn has fostered our sterling reputation.  

​​​​​​​ Equal Opportunity Employer  
Rue Insurance provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.