Food Service Worker

Department: 11903 Advocate Condell Medical Center - Food and Nutrition Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Set schedule: 12:00 PM to 8:30 PM, with rotating weekends and holidays. Pay Range: $18.85 - $28.30 Major Responsibilities Customer Satisfaction: Demonstrates a commitment to meeting patient and customer expectations.

1. Demonstrates a "can do" attitude in all interactions.
2. Partners with hospital associates to meet patient and customer expectations for service.
3. Ensures patient trays are accurate and delivered to the correct unit.

Communications Demonstrates effective communication skills.

1. Demonstrates sound decision-making; takes responsibility for decisions.
2. Demonstrates a respect for the confidentiality of patient information.
3. Demonstrates teamwork in the performance of duties.
4. Maintains HIPAA standards during all communications.

Safety and Sanitation Practices safety and sanitation techniques that meet department standards and regulatory requirements.

1. Utilizes chemicals according to department and manufacturer guidelines.
2. Practices "clean as you go" in day to day task assignments. Keeps work area clean and organized at all times.
3. Removes garbage and boxes in accordance with department standards and regulatory requirements.
4. Washes and sanitizes pots and pans according to department standards and regulatory requirements. Breaks down boxes.
5. Utilizes the appropriate safety technique in the performance of duties. Uses correct body mechanics in the performance of duties.
6. Cleans and stores all utensils, pots, pans, servingware, china, plasticware and flatware according to department standards and regulatory requirements.
7. Performs daily and weekly cleaning assignments according to department standards.
8. Maintains equipment in proper working order. Alerts supervisor when equipment malfunctions.

Food Service Worker Complete assigned task list duties during your assigned shift.

1. Accurately performs patient trayline positions.
2. Delivers patient meal carts and trays that meet customer expectations, department standards and regulatory requirements
3. Delivers and retrieves meal trays and carts within designated time frame.
4. Completes daily job assignments within the time parameters for the designated meal service.
5. Remains aware of disaster plan policy for meal service.
6. Sets up assigned trayline position, in proportion, for patient tray service. Portions food during trayline service according to menu specifications and established guidelines. Replenishes food items as supplies decrease and checks trays against menus for accuracy.
7. Correctly performs dishroom procedures. Sets up dishroom station in proportion for striping dirty patient trays.

Department Standards 1)Observes hospital/department guidelines concerning dress and display of name badge. 2)Attends scheduled department meetings, inservices and other meetings as scheduled. 3)Provides a high quality dining experience to patients and customers that meets their nutritional requirements and service expectations regarding temperature, timeliness and food quality. Utilizes performance improvement processes to identify, assess and evaluate areas for improvement. Education/Experience Required preferred six months of food service experience. Knowledge, Skills & abilities Required Ability to read, write, speak and understand the English language Ability to communicate effectively. Physical Requirements and Working Conditions Various room temperatures Numerous occasions of bending and or lifting as related to essential job activities Ability to perform heavy lifting (lifting 50 to 100 pounds occasionally and or 25 to 50 pounds frequently and or 10 to 20 pounds constantly.) wet, slippery floors contact with cleaning chemicals subject to cuts and burns various shifts and work positions This requirement supersedes any previous lifting requirement effective 08/01/2014. Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case by case basis. Our Commitment to You Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care #J-18808-Ljbffr Advocate Health Care