Clinical Supervisor (LCSW)

Job Details Location: 66 Boerum Place, Brooklyn, NY 11201 Position Type: Full-Time Education Level: Master’s Degree or Equivalent Salary Range: $90,000.00 - $95,000.00 Travel: Up to 25% Shift: Day Role Overview The Supervisor of the Outpatient Mental Health Clinic (serving both Adult and Child clients) is responsible for providing leadership, oversight, and supervision of clinical services, staff performance, and program operations. The Supervisor plays a critical role in ensuring high-quality, person-centered, culturally competent mental health services and in achieving clinic productivity targets. This position reports directly to the Senior Behavioral Health Officer and collaborates with administrative, clinical, and quality assurance teams. Primary Responsibilities Provide direct clinical supervision to assigned clinicians, including LMSWs, LMHCs, and LCAT, in accordance with OMH and standards. Facilitate weekly supervision meetings to support clinical growth, case formulation, documentation, and risk management. Oversee clinical documentation, including treatment plans and progress notes, to ensure compliance with HSSV policy and regulatory requirements. Support licensure attainment and professional development of clinicians through mentorship, training, and performance feedback. Monitor and track staff productivity, client engagement, and documentation compliance using EHR data, dashboards, and performance reports. Ensure that assigned clinicians meet monthly productivity and client engagement targets. Conduct regular reviews of clinician schedules to confirm adequate appointment volume to achieve productivity benchmarks. Work collaboratively with clinicians to minimize no‑shows and cancellations through improved scheduling practices, client engagement, and follow‑up protocols. Collaborate with QA/QI and data teams to address performance issues and implement corrective action plans when necessary. Coordinate with intake and front desk teams to ensure timely assignment and onboarding of new clients. Participate in interdisciplinary case conferences, utilization reviews, and staff meetings. Assist with scheduling, caseload assignment, and staff coverage to ensure clinic operations run smoothly and clients receive timely care. Identify and elevate high‑risk clinical or operational issues to the Senior Behavioral Health Officer. Ensure services are delivered in accordance with OMH regulations, HIPAA, Justice Center guidelines, and HSSV policies. Participate in internal audits, chart reviews, and outcome measurement projects. Support implementation of quality improvement initiatives and best practices to enhance client care and clinic performance. Qualifications Master’s Degree in Social Work (LCSW required). Minimum of 5 years post‑graduate clinical experience in an outpatient mental health setting. Knowledge of evidence‑based modalities. Prior supervisory experience strongly preferred. Experience with EHR systems, productivity management, and quality improvement preferred. Knowledge of trauma‑informed care, integrated behavioral health, and culturally competent service delivery. Strong organizational, interpersonal, and communication skills. Ability to work in a fast‑paced environment and adapt to changing program needs. Benefits Rewarding work in a team environment. Paid vacation, sick, personal days, and holidays. 403(B) retirement plans with employer contribution. Health, dental, vision, and life insurance. Employee Assistance Program (EAP). Flexible spending account (Dependent Care, Medical, Parking, and Transit). Employee appreciation programs and events. Tuition assistance program. Professional development opportunities. Wellhub discount. Verizon Wireless discount. BJs membership discount. Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates, and more. HeartShare is an Equal Opportunity Employer (EOE). The company is an affirmative action employer. All employment decisions are made based upon merit, qualifications, and experience while following applicable laws and regulations. #J-18808-Ljbffr