Waxing Specialist Esthetician

Job Description

Job Description

Benefits:

• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Training & development
• Vision insurance

At Waxing the City, our licensed service providers are not only waxing experts, they’re waxing authorities. This led us to create our very own title of Cerologist™ technicians, combining “cera” (Latin for wax) with “ologist” (to highlight their level of education and expertise). After a week-long, hands-on training course at our Waxing University®, our service providers become certified Cerologists.

LOVE WHAT YOU DO

We're looking for hard-working energetic individuals like you to join our team! Join one of the hottest trends in the waxing industry.

As waxing continues to gain in popularity, a career dedicated to waxing has endless possibilities. You will experience the delight of clients as their confidence and self-esteem improve with each service you provide.

SUMMARY :

The Cerologist (wax specialist) is accountable for all service provision, minimal waxing standards, customer service standards, and general day to day operations as it relates to client management.

• Busy studio in the popular Vista Ridge shopping center in Erie near popular Baseline & Collier Hill neighborhoods
• 8 high end treatment rooms
• Urban decor and high-end retail

ESSENTIAL FUNCTIONS:

• Responsible for implementation of customer service standards for all internal and external customers. Goal is to exceed customer expectations from initial inquiry to on-going customer relationship management.
• Accountable for efficient, effective and high quality service provision following all defined minimal waxing service standards. Will follow all policies and procedures to accomplish these standards. Includes: body and facial waxing, and lash/brow tinting services (where applicable).

ROLE SCOPE AND COMPLEXITY:

The Cerologist reports directly to salon manager/salon lead and indirectly to all members of ownership and is accountable for all service provision. Also accountable for client retention and referral networks.

Benefits:

• Free body waxing for employees
• Huge Discounts on retail products
• Variety of shift options
• Team bonding events
• Awesome break room 
• Continued education and training opportunities
• Hourly wage, commission on services and products AND tips 
• Performance based pay, so the sky is the limit!

MINIMUM QUALIFICATIONS:
Required:

• Current State Licensure (Esthetician, Cosmetologist)
• Excellent Waxing Skills/Technique
• Time Management skills
• Team player within team environment
• Exceptional Customer Service
• Self-Motivated

Preferred:

Previous waxing experience in a salon/spa and retail sales experience

Job Type: Full time