Universal Banker II - Church Hill

Universal Banker II

Advance your banking career with us! Newtown Savings Bank is seeking a professional, positive, and high energy team player for the role of Universal Banker II in our Church Hill (Newtown) branch. The Universal Banker II works with Branch Management to implement and carry out Bank policy, procedures, and goals with respect to the overall operation of the branch. This role proactively generates new deposit accounts, loan applications and investment referrals and will proactively generate leads for all banking relationships. The Universal Banker II manages the branch in the absence of Branch Management as necessary and covers other branches as directed, as well as assists with the development and coaching of staff.

Primary responsibilities include:

• Provide prompt and courteous service to all external and internal customers.
• Proactively offer solutions and be willing to solicit new business from customers and potential customers by uncovering needs, identifying solutions, and making the appropriate recommendations.
• Develop new account relationships and open accounts based on customer needs.
• Work with Customer Experience Manager to drive staff to achieve operational and sales goals.
• Assist with creating weekly branch schedules to ensure adequate staffing of the branch.
• Assist with the overall operational efficiency including, but not limited to audit requirements and results.
• Perform all customer information and account maintenances.
• Complete customer domestic and international wire requests within authority limits.
• Monitor and process overdrafts on a daily basis and render decisions within authority by set deadline.
• Process all teller transactions in accordance with Bank policy and procedure.
• Assist Branch Management with certain administrative duties as required including, but not limited to ATM balancing, night drop processing, branch balancing, and other daily branch operations as needed.
• Demonstrate leadership with weekly staff meetings, business development, and sales management activities.
• Maintain knowledge and follow all CIP, BSA, AML and OFAC requirements, as set forth in the Bank's policies, procedures, and programs.
• Meet with immediate supervisor to discuss service, sales performance, employee development, and personal career growth and development as established with Branch Management.
• Provide timely coaching to branch employees and assist as needed.
• Support the Bank's Mission Statement, Vision Statement and demonstrate the Bank's core values.
• Meet the Bank's volunteer specifications and be involved in community activities as necessary.

Position requirements include:

• High School Diploma or equivalent
• Two years previous relevant customer service and/or sales experience
• Sales experience preferred
• Banking experience preferred
• Customer service experience preferred
• Supervisory experience preferred
• Communication skills
• Problem solving skills
• Other skills
• Attendance

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are designed to indicate the general nature and level of the knowledge, skill, and/or ability required. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Full time employees also receive a complete benefit package including a generous 401(k), medical benefits, paid time off, and short- and long-term disability programs. Newtown Savings Bank is an equal opportunity employer and complies with affirmative action programs for qualified veterans and individuals with disabilities. Newtown Savings Bank shall not discriminate against any employee or applicant for employment based on race, color, religion, gender, age, marital status, national origin/ancestry, sexual orientation, gender identity, disability status, protected veteran status, or any other legally protected status.