AR Specialist

AR Specialist

Wesselman - Cincinnati, OH 45248

Overview

Salary Range $24.00 - $27.00 Position Type Full Time Job Shift 1st Shift Category Accounting

Description

AR & Collections Specialist

Department: Accounting

Reports To: Controller

FLSA Status: Non-Exempt

What is the AR & Collections Specialist role at Cohesive Components, and who is the ideal candidate?

The AR & Collections Specialist is responsible for applying customer payments as well as contacting customers to ensure payments are made in full and on time. The AR & Collections Specialist must be a resourceful problem solver with excellent time management skills. An eager self-starter who takes initiative, this individual will also be organized and detail-oriented. The ideal candidate is a team player, possesses a positive attitude, and a desire to constantly learn.

Cohesive Components AR & Collections Specialist Accountabilities:

• Process daily billing to ensure customers receive accurate invoices within 24 hours of revenue recognition event.
• Post daily ACH and lockbox deposits accurately.
• Process and post checks received directly from customers. Contact customers to encourage ACH or lockbox usage instead.
• Ensure all other daily bank activity is posted accurately.
• Set up new customers in ERP system after following necessary verification protocol.
• Maintain accurate and up-to-date customer information in the system.
• Process customer credit card payments via 3rd party vendor (First Data.)
• Prepare a monthly reconciliation of AR Subledger to GL balance.
• Handle all customer correspondence via phone or email in a professional manner and within 24 hours of receipt.
• Maintain A/R and collections documentation in an organized manner for future reference and ease of cross-training or transition.
• Investigate, communicate and resolve billing or AR- related discrepancies and issues with internal departments.
• Remit proof of insurance and W-9's to customers upon request.
• Create customer credit memos.
• Monitor AR Aging reports daily for past due invoices.
• Execute collection procedures including contacting customers via email and phone to get account current following escalation procedures per collection policy.
• Create, review and publish regular reporting on billing and collections activity

EEO STATEMENT

Sur-Seal is an equal opportunity employer, and we value diversity. All employment decisions are based on qualifications, merit, performance, and business need.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment.

POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time on-site position, and hours of work and days are Monday through Friday, 8:00 a.m. to 4:45 p.m.

Qualifications

The ideal candidate for the AR & Collections Specialist role at Cohesive Components has the following:

• At least 3 years of experience in a similar Receivables/Collections role, required
• A 2-year degree or applicable work experience, required
• Experience with ERP systems required, Epicor strongly preferred
• Proficient Excel skills, including formulas, subtotals, filters, pivots, etc.
• Excellent professional communication skills
• Experience with billing products, preferred
• Ability to research and resolve issues

Other duties may be assigned as needed.