Part-Time Universal Banker (20 Hours), Richmond Branch

Part-Time Universal Banker (20 Hours), Richmond Branch Job Req Id: 26945753 Location: Richmond, California, United States Job Type: On-Site/Resident Posted: Mar. 11, 2026 Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Universal Banker is an entry-level position responsible for assisting in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities Assist in basic account opening for existing customers. Provide service delivery to internal and external customers to resolve account service issues. Execute financial transactions in accordance with bank policies and procedures. Refer opportunities to segment partners where appropriate. Create sales opportunities out of service transactions and resolve customer complaints and issues promptly and effectively. Support sales and service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc. Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency. Qualifications 1-3 years of relevant experience. Previous retail banking or similar experience required. Consistently demonstrates clear and concise written and verbal communication skills. Education High school diploma or equivalent. Salary & Benefits Primary Location Full Time Salary Range: $50,030.00 – $65,270.00. The hourly rate corresponding to the annual range is $24.05 – $31.37. Salary is prorated for part-time hires based on the number of hours worked. Citi’s offerings may include discretionary and formulaic incentive and retention awards. Competitive employee benefits include medical, dental, and vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned vacation, unplanned sick leave, and paid holidays. For additional information regarding employee benefits, visit citibenefits.com. Offerings may vary by jurisdiction, job level, and date of hire. EEO Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and Know Your Rights poster. Apply To apply, visit the Citi careers site. #J-18808-Ljbffr Citi