Operations Manager

ServiceMaster Chesapeake Franchise

Our team at ServiceMaster is a dedicated, hard-working, and diverse group of individuals. Established in 1991, ServiceMaster Chesapeake is a franchise of the ServiceMaster Brand. We provide high quality commercial cleaning services to facilities ranging from factory and office buildings to healthcare facilities in and around Anne Arundel County and Kent Island. Hours will be 3pm - 11pm with some flexibility.

Primary duties include:

• Maintain and identify customer needs and effectively communicate operational progress in a timely manner.
• Overall ownership and accountability of janitorial operations within assigned division.
• Ensure proper training program is being carried out with current and new staff.
• Ensure value through appropriate cost controls, efficient operations, and profit management.
• Conduct regular employee evaluations.
• Conduct location inspections with an eye for detail.

Skills and qualifications:

• Bachelor's degree preferred.
• Effective oral and written communication skills.
• Enjoy working with people with a wide range of cultural and educational backgrounds.
• Ability to analyze reports and data.
• Experience with training and supervision of employees.
• Basic computer skills including use of internet search, Microsoft office, and ability to use mobile apps.
• Must be able to work independently with minimal supervision.
• Be able to establish strong relationships with management, and other staff.
• Enjoy working on a team, helping people grow and solving problems.

We are looking for a self-starter with an eye for quality to achieve high client satisfaction while ensuring company standards are met. Compensation: $20.00 - $24.00 per hour.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service, and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.