Leasing Consultant - Vista Ridge

Vista Ridge, 2050 W Southern Ave, Phoenix, AZ 85041, USA Dominium is addressing the affordable housing crisis by developing and managing quality, affordable homes and engaging with residents to foster community. We operate in multiple states and are seeking motivated candidates to join our team and advance our mission. We offer opportunities for personal and professional growth within a company that values impact and teamwork. Overview We are currently seeking a Leasing Consultant to join our team at Vista Ridge, a 308-unit apartment community in Phoenix, AZ. This role combines customer service and sales, focusing on leasing apartments. The ideal candidate enjoys engaging with customers by phone, in person, and online. Responsibilities include presenting properties, building rapport, following company standards for tours and sales, and providing follow-up to prospective residents. The position requires adherence to Fair Housing guidelines, maintaining a professional appearance, documenting interactions in PMS software, and assisting customers with application completion per company policies. Essential Functions Customer Engagement: Greets and assists prospective residents via phone, email, text, and in person; build rapport and provide property tours. Sales & Follow-Up: Presents available units, closes leases following company standards, and conducts timely follow-up with prospects who do not lease immediately. Property Presentation: Inspects and "sparkle" homes scheduled for tours daily and walks the tour path to ensure it is clean and presentable. Community Knowledge: Maintains familiarity with property features, local schools, hospitals, banks, shopping, transportation, and amenities; communicates these effectively to prospects. Compliance & Documentation: Adheres to Fair Housing laws; completes Guest Cards for every interaction and accurately enters data in Yardi PMS software. Application Assistance: Guides customers through application completion and collects required documentation for affordable housing eligibility. Marketing & Outreach: Participates in off-site marketing activities and traffic-generating initiatives to support occupancy goals. Additional Duties: Supports community events, assists with resident retention efforts, and completes projects assigned by the supervisor. Qualifications High School diploma or equivalent. Sales and/or other customer service experience preferred. Experience in hospitality, restaurant, or retail is applicable. Effective verbal and written communication skills in English. Strong interpersonal skills and the ability to work with a variety of personalities in a friendly, outgoing, professional manner. Proficiency in Microsoft Office (Word, Excel, Outlook). Ability to reason, focus on established goals and sales requirements. Ability to work evenings and weekends, including potential weekend hours as needed. May require a valid driver’s license. About Us Dominium is a purpose-driven leader in affordable housing, operating in approximately 20 states with a team of over 1,300 employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Our values—EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution—guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for residents, employees, communities and financial partners. Benefits We offer a competitive salary, incentive bonus program, training and development programs, career growth, and community volunteer/outreach programs. Benefits include a comprehensive package for eligible employees, such as basic life and AD&D, voluntary life options, short and long-term disability, medical, dental, and vision coverage, with HSAs and FSAs, voluntary benefits, and an Employee Assistance Program. Additional benefits include a 401(k) plan, wellness programs, Paid Time Off (PTO), paid holidays and floating holidays, paid parental leave, education reimbursement, employee recognition, and an employee emergency fund. Dominium is committed to equal employment opportunities. We prohibit employment discrimination based on race, color, creed, religion, national origin, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, veteran status, age, genetic information, union membership, use of lawful products, or any other category protected by law. Equal Opportunity Employer #J-18808-Ljbffr