Patient Advocate Specialist

Patient Advocate Specialist

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents.

Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community.

Job Summary

This role is based in Bronx, New York. We're seeking a motivated and compassionate individual for a hybrid role that blends business development with patient engagement to support the expansion of our interventional psychiatry services in partnership with mental health practices. These cutting-edge treatments offer life-changing support to patients with serious mental illness.

As the Business Development Lead, you'll play a critical role in growing our clinical partnerships and patient base. You'll build referral relationships with healthcare providers, communicate the value of our services to prospective patients, and support them through their treatment journey with empathy, clarity, and professionalism.

The ideal candidate is a strong communicator, goal-oriented, and thrives in a performance-driven environment. A background in sales or business development, coupled with a genuine passion for patient care and advocacy, is essential for success in this role.

Responsibilities

Practice Growth Responsibilities:

• Develop and execute growth plans for target clinics.
• Identify and engage patient referral sources, including psychiatrists, primary care providers, therapists, payors, and hospitals in the community
• Build and maintain strong relationships with referral partners to ensure consistent patient flow.
• Organize marketing efforts such as webinars, lunch-and-learns, and community events
• Monitor referral volume, marketing ROI, and patient acquisition trends.

Sales Responsibilities:

• Sell patients on the value of interventional psychiatry treatments
• Serve as an account manager for each patient, managing treatment eligibility, process, scheduling benefits, risks, and alternatives throughout their entire treatment journey

Qualifications

Strong background in salesBachelor's degree (preferable) Strong communication, organizational, and multitasking abilities.Compassionate demeanor with a commitment to patient-centered care.

Fluent in English and Spanish Key Competencies:

Persistence in identifying growth opportunities and working toward sales performance targets.Empathetic communication and interpersonal skills.Team collaboration across clinical and administrative functions.Ability to work within highly regulated environment where compliance is key.Job Type: Full-time

Equal Opportunity Employer

Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population. Essen Health Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.