Bilingual Claims Support Representative

Jobtailor

Responsibilities Provide support for claims by handling a large volume of claims calls and emails Open new claims, thoroughly and accurately collect, and review all claim documents Verify all requirements have been met and provide claim status updates Provide exceptional customer service Carry out key administrative duties as assigned by management Work Monday through Friday, 8:30 a.m. to 5:00 p.m. EST Follow a hybrid work schedule; work from home on Tuesday, Thursday, and Friday, and onsite on Monday and Wednesday Attend initial training onsite Monday through Thursday Requirements Bachelor’s degree or equivalent work experience 2+ years of clerical/administrative experience 2+ years of customer service experience 2+ years of call center experience Bilingual in English/Spanish (preferred) Knowledge and experience within the automotive, insurance, or auto financing industry Proven ability to multi‑task and handle interruptions #J-18808-Ljbffr Jobtailor

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