Restoration Crew Chief Water & Fire Damage Mitigation

Experienced Restoration Crew ChiefSERVPRO Team JRF, a nine-location restoration operation serving New Hampshire and Massachusetts, is hiring an experienced Restoration Crew Chief to lead field crews on water damage, fire damage, and mold remediation projects out of our Manchester, NH facility. This is not an entry-level role. We are hiring a working crew leader who has already run mitigation jobs — someone who can walk onto a loss, scope it, set containment, direct technicians, document per IICRC standards, and communicate with customers and adjusters from day one.What You'll DoLead 2–4 person crews on residential and commercial water, fire, and mold lossesPerform on-site scoping, moisture mapping, and daily monitoring/documentationSet up drying equipment, containment, and demolition per IICRC S500/S520 standardsComplete daily job documentation, photos, and drying logs in restoration softwareCommunicate job status directly with customers, project managers, and adjustersTrain and direct restoration technicians on-siteParticipate in the on-call rotation for emergency response (paid on-call bonus program)What You Must Bring (Required)2+ years of hands-on restoration/mitigation experience (water damage restoration, fire cleanup, or mold remediation)Prior experience leading a crew or running jobs independentlyIICRC WRT certificationValid driver's license with clean driving record (you will drive company vehicles)Ability to lift 50+ lbs, work in crawl spaces/attics, and wear PPE including respiratorsAbility to pass a background checkReliable availability for rotating on-call emergency responsePreferred (Not Required)IICRC ASD, FSRT, or AMRT certificationsExperience with Xactimate scoping or Matterport documentationExperience on large-loss commercial projectsOSHA 10/30What We Offer$26.00–$30.00/hour based on experience and certificationsPaid on-call bonus programTool incentive programRed Wing boot programCompany-provided uniformsHealth benefits, paid time off, and 401(k) with Roth optionCompany vehicle for job responsePaid IICRC certification advancement — we invest in your credentialsStable, established franchise with nine locations and year-round work — restoration doesn't slow down in winterWho Thrives Here Crew chiefs who take ownership of their jobs from first call to final walkthrough. If you've been running losses for someone else and want a company with real systems, real support, and a clear path to Production Manager, this is that job.Apply today — we move fast on qualified candidates. SERVPRO Team JRF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Compensation: $26.00 - $30.00 per hour IICRC