Driver

Hotel Shuttle DriverThe Hotel Shuttle Driver is responsible for safely transporting hotel guests to and from airport and town square. This role focuses on providing excellent customer service, maintaining vehicle cleanliness, and ensuring a reliable and pleasant transportation experience for all guests.Key ResponsibilitiesGuest TransportationSafely operate the hotel's shuttle vehicle along assigned routes and schedules.Provide pick-up and drop-off services for guests at airports and downtown attractions.Assist guests with luggage and ensure proper loading/unloading.Customer ServiceGreet all guests in a friendly and professional manner.Answer questions about hotel services, local attractions, and travel information.Provide exceptional hospitality and resolve guest concerns promptly or escalate as needed.Safety & ComplianceFollow all traffic laws, hotel policies, and DOT regulations.Conduct pre-trip and post-trip inspections of the shuttle vehicle.Report maintenance issues, accidents, or incidents immediately to management.Vehicle MaintenanceKeep the shuttle clean, fueled, and in good working condition.Complete mileage logs and transportation records as required.Coordination & CommunicationCoordinate with the transportation manager regarding guest pick-ups, delays, or schedule changes.Maintain clear communication via phone or radio while adhering to safety protocols.QualificationsValid driver's license with a clean driving record.Previous shuttle driving, commercial driving, or hospitality experience preferred.Ability to lift and carry luggage (usually 30–50 lbs).Strong customer service and communication skills.Knowledge of the local area is a plus.Ability to work flexible hours, including evenings, weekends, and holidays.Work EnvironmentFrequent driving in varying weather and traffic conditions.Regular interaction with hotel guests and staff.May involve early morning, late-night, or split shifts depending on hotel needs.