Program Assistant

Program Assistant EDMO is a thriving educational nonprofit that has been inspiring and empowering young minds since 2004. With a dedicated team of 30+ passionate full-time professionals and 400+ summer and school year staff, we have grown into a leading provider of out-of-school program providers. Our award-winning summer camps and after-school programs have reached hundreds of thousands of children, making a significant impact in their lives. Over the years, EDMO has gained recognition for its innovative approach to STEAM (Science, Technology, Engineering, Arts, and Math) and SEL (Social and Emotional Learning) education, as well as its commitment to making learning engaging and accessible to all. With a strong foundation and a clear vision for the future, EDMO continues to make a positive difference in the lives of children and communities. We envision a more connected world where all people feel confident on their journey toward self-discovery and cultivate a deep sense of responsibility. Join our team and be part of an organization that is providing every child with the opportunity to cultivate curiosity, courage, and kindness! Position Overview: The Program Assistant is the lifeline of the program, training on and being ready to hold any position that the program has to offer - from Program Manager to Instructor. The main responsibility of the Program Assistant is to act as a substitute any time someone calls in sick or a role is unfilled, across multiple locations. Additionally, they will assist the Program Managers with operational oversight, with a focus on coaching and mentoring other site staff. Key Responsibilities: Assisting sites in your assigned region/geography by traveling to multiple locations weekly Participating in any professional development, or in-season meetings Subbing for any role needed including Instructors and Program Managers Helping the Program Managers manage all aspects of the program's daily operations Coaching, mentoring, and training site Instructors Providing high-caliber customer service by anticipating and addressing any kid, staff, or parent challenges and/or concerns Communicating with parents as needed, to make sure they are up to date on what their kids are experiencing at the program Exhibiting the EDMO Vibe and demonstrating through actions and words each of the social-emotional learning (SEL) skills of self-awareness, problem-solving, advocacy, collaboration, and empathy, while also reinforcing these qualities in other staff and kids Performing any other duties as assigned Knowledge, Skills & Abilities: Experience (and a love for!) working with kids Experience working with groups of students Experienced coach with teaching or educator support experience A background in or familiar with SEL and STEAM learning methodology Experience providing feedback Creative, patient, and positive attitude with a willingness to problem-solve High sense of responsibility and dependability Patience, flexibility, and adaptability Self-starter, motivated, but also a team player Previous camp or after-school experience preferred Classroom teaching experience and/or teaching credentials are a huge plus but not required A reliable form of transportation Requirements: Education: Bachelor's degree in a related area and/or relevant experience 48 college units or the ability to pass the Instructional Assistant Exam (will be administered by EDMO) CPR/First Aid Certification is required by the start date. Certification must include an in-person CPR component. If you are not already certified, some compensation will be available. Physical Abilities and Working Conditions: Vision: Ability to read small print and view a computer screen for prolonged periods. Hearing: Ability to tolerate exposure to noisy conditions. Speech: Ability to be understood in face-to-face communications, to speak with a level of proficiency and volume to be understood over a telephone or computer. Upper Body Mobility: Ability to use hands to grasp, and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head. Strength: Ability to lift, push, pull and/or carry objects that weigh up to 50 pounds on a frequent basis. Incumbents may be required to physically restrain parties involved in a conflict. Environmental Requirements: Ability to encounter constant work interruptions; work cooperatively with others; work independently; work indoors and outdoors. Mental Requirements: Ability to read, write, understand, interpret and apply information at a moderately complex level essential for successful job performance; math skills at a high school proficiency level; judgment and the ability to process information quickly; learn quickly and follow verbal procedures and standards; give verbal instruction; rank tasks in order of importance; copy, compare, compile and coordinate information and records. Understand how to manage stress What EDMO Offers: An inclusive, supportive, and growth-oriented workplace A diverse workforce with a great collaborative, people-oriented culture Benefits: Medical Insurance benefits after waiting period Supervision: This position reports to the Partner Relations Manager. Compensation: This is a non-exempt position working 30 hrs/week. The hourly wage rate will be commensurate with experience and location. The hourly pay range for this position is $25.00 - $26.50/hr depending on experience and location. EDMO is an equal opportunity employer that is committed to diversity, equity inclusion, and belonging in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. EDMO makes hiring decisions based solely on qualifications, merit, business needs at the time, and organizational value fit. Embrace company culture by embodying the EDMO Method: S-P-A-C-E Demonstrate Self Awareness with your work and the treatment of other members of the team Use Problem-solving skills both independently and collaboratively Advocates for themselves and others Promote Collaboration within your teams Practice Empathy for all EDMO employees