AJH Pharmacy Technician

Pharmacy Technician

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Job Description:

Essential Functions:

• Under the direct supervision of a pharmacist, processes prescription orders in a timely manner; retrieves, counts, measures and prepares medications, solutions, ointments, and other compounds as directed. Supports the service needs of the pharmacist relative to pharmacy services and maximized patient care outcomes. Assist Pharmacist with all third-party transactions including the completion of any documentation.
• Responsible for filling, pickup and delivery of patient specific medication. This includes, delivery of medications to appropriate areas in a timely manner so that patients receive the correct medications at the correct time as well as packing, processing, and tracking orders.
• Obtains information for new prescriptions and/or reconciliation purposes accurately and in accordance to the law.
• Refers all clinician and customer clinical questions to a pharmacist in a timely manner
• Retrieves and files pharmacy prescriptions, records, and logs in the appropriate files and in accordance to law
• Maintains excellent familiarity with appropriate department policies and procedures
• Adapts to changes in the departmental needs including but not limited to: offering assistance to other team members, floating, adjusting assignments
• If applicable, assists with enrollment processes for any/all patient support programs

Organizational Expectations Strategies for Patient Satisfaction The following Strategies for Patient Satisfaction define job performance and patient satisfaction expectations for every AJH employee. We expect that every employee recognizes that his/her job performance, including personal interactions with patients, has a direct impact on patient satisfaction and the reputation of Anna Jaques. In being held accountable for meeting these standards, our employees will ensure outstanding service to our patients and their families and reinforce our commitment to providing the highest quality patient care to the community.

Attitude Our patients' most basic expectation is to be treated with courtesy and respect. This commitment is reflected in our attitude and our behavior.

Appearance We will take pride in our facility and do our part to maintain an uncluttered and litter-free workplace, with no taped or handwritten signs. We will also consider our patients' expectations in how we present ourselves.

Caring About Patient's Concerns and Worries Communication to patients should be delivered with courtesy and care. Close attention is given to both verbal and nonverbal messages and to listening attentively to our patients in order to fully understand their needs, and sympathize with them.

Commitment to Each Other Providing quality patient care requires the efforts of many different employees, representing every department of the hospital. Each member of the Anna Jaques Hospital team deserves respect from his/her coworkers. Never blame another department or co-worker to a patient.

Patient Waiting We will always keep our patients frequently and honestly informed of delays and make them as comfortable as possible while they wait.

Confidentiality We will ensure our patients' right to privacy. We will treat all patient information as confidential. Discussion of patient matters will be restricted to appropriate situations and locations.

Safety Awareness It is the responsibility of all employees to do their best to ensure a safe and accident-free environment for patients, their families, and fellow employees.

Sense of Ownership The reputation of Anna Jaques Hospital depends on each employee, and I will do my part.

Patient Safety Incorporates Patient Safety Goals in daily work and identifies and reports safety issues to supervisor, Patient Safety Hotline, and/or through the incident reporting process. Supports a culture of patient safety by educating patients and families on the care they are receiving, encouraging them to voice their concerns and informs them how to report related issues.

Attendance & Punctuality Adheres to the hospital's policies and procedures regarding absences and tardiness. Provides adequate notice when calling out sick and requesting time off Arrives and departs from work at appropriate time.

Leadership Capabilities At times and when directed, may provide guidance and support to others while acting as a resource, trainer and/or preceptor.

Job Requirements:

Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable the individual to perform the essential functions.

Preferred Qualifications:

CPhT

Knowledge of Epic

Previous Experience with Quality Assurance

Communication: Must possess verbal and written skills to communicate effectively and courteously with a diverse group of professional and non-professional members of the health care team, patients and family/significant others.

Minimum Education

High School diploma or equivalent required

Minimum Work Experience 0-1 year experience required; entry level

Required Licenses: Massachusetts Pharmacy Technician license

Functional Demands Physical Demands Moderate physical activity. Requires handling of average weight objects up to 25 pounds and standing and/or walking for more than 4 hours per day. Work Environment Secure area. Some exposure to hazardous chemicals, including oncology agents and anesthetics Age-Specific Criteria Non-patient care provider

Pay Range:

$24.50 - $32.97

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled