Field Service Engineer II (Oahu, Hawaii)
$26.5 - $53 per hourAbbott
Abbott seeks a Field Service Engineer II to install, maintain, and troubleshoot diagnostic instruments across Oahu, Hawaii. This field-based role requires managing customer relationships, ensuring compliance, and supporting diagnostic systems that impact patient care directly.
Responsibilities
- Install, maintain, and repair diagnostic instruments to ensure optimal performance and quality compliance
- Diagnose technical problems, document resolutions, and close service calls within defined timelines
- Manage customer issues from initiation through resolution or escalation
- Plan service visits, maintain inventory, and support on-call and after-hours coverage
- Collaborate with cross-functional teams and mentor field service representatives
Requirements
- Bachelor's degree or equivalent relevant experience
- 2-5 years in engineering or laboratory technology
- Ability to travel 50% within assigned territory
- Strong troubleshooting and problem-solving skills with laboratory instrumentation
- Proficiency in computer applications and remote computing tools
- Effective communication and interpersonal skills
- Valid driver's license
Compensation: $26.50–$53.00/hour
Vacancy posted 1 day ago
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