Receptionist

At The Godsey Law Firm , first impressions matter—and you’ll be the one making them. We’re seeking a professional, detail-oriented, and high-energy Receptionist to manage our busy switchboard and front desk operations. In this role, you are more than the person who answers the phone - you are the frontline representative of our firm , ensuring every caller, visitor, and internal team member experiences courtesy, accuracy, and efficiency from the first point of contact. WHY YOU’LL LOVE WORKING HERE* High-Impact Role : You are the first connection to our clients, vendor partners, and colleagues, setting the tone for their entire experience with us Values-Driven Culture : We live our ACTED values - Accountability, Client First, Teamwork, Excellence, and Diligence - every single day Clear Expectations & Metrics : We measure success by the quality and speed of your service, not just your presence at the desk Team Collaboration : You’ll work closely with firm staff to keep communication flowing, effective, and efficient in the best interests of clients and the firm WHAT YOU WILL DO* Answer & Direct Calls with Precision Capture & Relay Messages Accurately Proactively track data to identify & present patterns in need of resolutions Provide an Outstanding Experience via Phone & In Person Support Communication Flow WHO THRIVES HERE* Quick, Accurate Communicators: You can handle calls and requests rapidly without sacrificing detail Service-Oriented Professionals: You know how to make people feel valued, whether in person or on the phone Highly Organized Multi-Taskers: You can handle multiple calls, visitors, and tasks at once without dropping the ball. Calm Under Pressure: You remain professional even during high call volume or unexpected situations. ACTED in Action: You demonstrate Accountability, Client First, Teamwork, Excellence, and Diligence through your work every day. WHAT WE ARE LOOKING FOR* 1-3+ years of experience in reception, switchboard, or customer service preferred Strong verbal communication, active listening, and Problem-Solving Skills Proficiency with technology, including phone systems and call management tools Ability to work in a fast-paced, high-volume environment with precision and care Commitment to punctuality, professionalism, and teamwork READY TO MAKE A GREAT FIRST IMPRESSION - EVERY TIME?* If you have the professionalism, speed, and attention to detail to represent our firm at the highest level, we want to hear from you. #J-18808-Ljbffr IJUSTGOTHIT.COM - The Godsey Law Firm