Resource Coordinator III - Clinical Futures and Policylab

SHIFT: Any (United States of America) Seeking Breakthrough Makers Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means. Clinical Futures is a pediatric research center that utilizes innovative methods to create, translate, and disseminate epidemiological, health services, and clinical research-based evidence and interventions that improve children’s health and family wellbeing. The Center consists of dynamic multidisciplinary teams of clinicians, researchers, biostatisticians, and public health experts dedicated to advancing the conduct and outcomes of clinical research for children. Policylab a pediatric research center with the mission of achieving optimal child health and well-being by informing program and policy changes through interdisciplinary research. Policylab researches, develops, and implements evidence-based solutions that are responsive to community needs and relevant to child health policy priorities. At Policylab, our experience caring for children and families informs our "evidence to action" approach to improving children's health. PolicyLab is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children. We strongly encourage all candidates of diverse backgrounds and lived experiences to apply. A Brief Overview This role coordinates complex clinical and/or research program activities and provides high-level administrative and program support. What you will do Clinical / Program Coordination Coordinate and track complex and matrixed clinical, program or research activities. Serve as the main point of contact and as a liaison for research activities and projects. Organize, monitor and assist with the review, editing and submission of documentation including grants, manuscripts, galleys, proofs, articles, publications and presentations. Manage the maintenance and improvement of research or clinical protocols and processes. Organize and assist with financial functions including budgets, reimbursements, invoices, expenses, purchase orders, renewals, funding, variances and financial reports. Maintain systems, databases, procedures, and websites for records and reporting. Maintain program metrics and related tools and regularly reports results. Coordinate information collection, compilation and dissemination as required. Administrative Support Assist in the preparation and coordination for meetings, interviews, committees, conferences and calendars including schedules, travel, agendas and minutes. Prepare presentations, letters, reports, memoranda, and related materials. Assist in message creation and development including website content, fact sheets, correspondences, emails, lectures, social media posts and other formats. Track and manage materials and inventory, and coordinate supply purchasing Other duties and administrative support projects as needed. Education Qualifications High School Diploma / GED - Required Bachelor's Degree - Preferred Experience Qualifications At least five (5) years of research, coordination or administrative experience - Required At least seven (7) years of research, coordination or administrative experience - Preferred At least five (5) years of experience in a healthcare related environment - Preferred Skills and Abilities Intermediate knowledge of medical terminology and protocols (Required proficiency) Intermediate knowledge of HIPAA regulations (Required proficiency) Intermediate proficiency with electronic medical record software (EPIC) (Required proficiency) Advanced proficiency with word processing software (Word) (Required proficiency) Advanced proficiency with presentation software (PowerPoint) (Required proficiency) Intermediate proficiency with spreadsheet software (Excel) (Required proficiency) Excellent verbal and written communications skills (Required proficiency) Excellent customer service skills (Required proficiency) Excellent interpersonal skills (Required proficiency) Excellent time management skills (Required proficiency) Excellent organizational skills (Required proficiency) Strong conflict resolution skills (Required proficiency) Ability to work independently with minimal supervision (Required proficiency) Ability to maintain confidentiality and professionalism (Required proficiency) Ability to collaborate with stakeholders at all levels (Required proficiency) To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more. EEO / VEVRAA Federal Contractor | Tobacco Statement SALARY RANGE: $58,300.00 - $72,900.00 Annually Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly. ------------------- At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits. Children's Hospital of Philadelphia (CHOP) is the nation's first hospital devoted exclusively to the care of children. Since our start in 1855, CHOP has been the birthplace for countless breakthroughs and dramatic firsts in pediatric medicine. Built on a foundation of delivering safe, high-quality, family-centered care, the Hospital has fostered medical discoveries and innovations that have improved pediatric healthcare and saved countless children’s lives. Today, families facing complex conditions come to CHOP from all over the world, and our compassionate care and innovation has repeatedly earned us a spot on the U.S. News & World Report's Honor Roll of the nation's best children's hospitals.