Target Security Specialist

Overview Starting Hourly Rate / Salario por Hora Inicial: $18.25 USD per hour ALL ABOUT TARGET: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT ASSETS PROTECTION: Assets Protection (AP) teams function to keep our guests, team and brand secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, and resolving theft and fraud to ensure product is available for our guest. They also build relationships inside and outside of Target, including store leaders and public safety officials, inclusive of law enforcement. Responsibilities As a Target Security Specialist, the role includes the following responsibilities: Using intelligence-led tactics to keep team members and guests safe and secure Crisis response, safety and crowd management; providing support to both guests and team members De-escalation as well as experience with physical security controls and culture Using Target's video surveillance system Timely and accurately documenting cases using case management systems Typical Day / Responsibilities Create an easy, inspiring and friendly guest experience by delivering on the following commitments: Greet: 10ft – be friendly, smile, eye contact or wave; 4ft – greet the guest, smile and initiate a warm, helpful interaction Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience End every guest transaction with a sincere thank you Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude Adjust to business and guest needs to deliver an easy and inspiring guest experience Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property Respond to and accurately document security incidents in a timely manner Appropriately respond to guest issues to provide a safe and secure environment Leverage de-escalation tactics and resources when responding to security incidents across the store Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies Prevent theft and shortage at the front of store by performing merchandise receipt checks while adhering to AP policies, and recognizing and communicating trends Submit appropriate documentation in the case management system for all incidents following AP policy and procedures Understand and appropriately use Target's video surveillance system Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible All other duties based on business needs What We Are Looking For You enjoy interacting and helping others – including guests and fellow team members You thrive in a fast-moving, highly active and physically demanding role where teamwork, flexibility, and creative problem solving are key You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak times) Qualifications & Skills Must be at least 18 years of age or older High school diploma or equivalent Meet any state or local licensure and/or other legal requirements related to the position Welcoming and helpful attitude toward all guests and other team members Ability to communicate on multiple frequency devices and operate handheld scanners and other technology as directed Effective communication skills Work both independently and with a team Manage workload and prioritize tasks independently Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes Additional Requirements Climb ladders; scan, handle and move merchandise safely, including lifting up to 40 pounds Flexible work schedule (nights, weekends, holidays); adhere to scheduled shifts and breaks Capable of working in varying temperatures, humidity, and other elements while performing duties Ability to remain mobile for the duration of a scheduled shift Find competitive benefits from financial and education to well-being and beyond at Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: Americans With Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to View email address on click.appcast.io. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. #J-18808-Ljbffr