Referral Coordinator - OB-GYN

Job Description

Job Description

OnPoint Medical Group is searching for an outstanding Referral Coordinator to join our team at South Denver OBGYN in Littleton! Come join a great group of medical professionals as our network continues to grow!

OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.

Our "Circle of Care" has one primary goal – to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.

The Referral Coordinator for the OBGYN division will be responsible for obtaining and handling referrals for patients, insurance verifications, and OB payment plans. This position will also be responsible for handling medical record requests and ensuring compliance with records requests. 

ESSENTIAL FUNCTIONS:

• Responsible for obtaining referrals for office visits when appropriate

• Responsible for timely and accurate insurance verifications for patients of South Denver OBGYN

• Responsible for coordinating and scheduling all incoming referrals

• Create and maintain OB payment plans.

• Responsible for release of records for incoming and outgoing medical record requests
• Maintains accurate documentation of medical record disclosure
• Routinely checks physicians’ schedules for any additional add-on appointments requiring records for referrals
• Serves as an OBGYN representative to referring physician offices, insurance carriers and patients
• Communicate and collaborate with multiple departments as needed to ensure all referrals are facilitated
• Keeps supervisor and clinic leadership fully informed of referral activities, pertinent issues, upcoming events and potential problems
• Assists practice staff courteously and professionally
• Must be able to apply principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations
• Must be able to apply sound judgment beyond a specific set of instructions and apply knowledge to different factual situations
• Backs up front desk when needed

 

JOB KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
• Knowledge of medical office procedures
• Knowledge of managed care organizations and insurance carriers’ requirements of pre-notification of medical services
• Knowledge of medical terminology required
• Must have excellent verbal communication skills
• Ability to maintain confidentiality of sensitive information
• Knowledge of computer and job-related software

EDUCATION : High school diploma or general education degree (GED); or two years related experience in a medical practice in insurance processing and follow up.

SUPERVISOR RESPONSIBILITIES: This position has no supervisory responsibilities

JOB ELEMENTS AND WORKING CONDITIONS

• While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Occasionally required to walk; sit; and stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

BENEFITS OFFERED

• Health insurance plan options for you and your dependents
• Dental, and Vision, for you and your qualified dependents
• Company Paid life insurance