Financial Aid Counselor

Requisition: 202600188S Title: Financial Aid Counselor (2 Positions to be Filled) FLSA status: Exempt Hiring Salary: This position is a pay grade 7. Please see Pay Grade Table at: . Occupational Category: Professional Department: Financial Aid Division: Division of Enrollment Open Date: 07/01/2026 Open Until Filled: Yes Educational and Experience Requirement: Bachelor’s degree in Business, Counseling, Student Services, or related field. Experience in school or college counseling, financial aid activities or experience in a related field. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered. Nature & Purpose of Position: Serves as Financial Aid Counselor to counsel perspective and existing financial aid applicants and parents concerning financial planning, with emphasis on the application process and available aid programs for qualifying applicants. Primary Responsibilities: Provides financial aid information to prospective and currently enrolled students, parents, high school/community college counselors. Provides extensive customer service and assists in counseling students with non-routine, sensitive aid issues. Assist students/parents with accurate FAFSA/TASFA application completion. Maintains student files throughout their college careers and makes changes to financial aid records as necessary. Assists with awards, verification, appeals, special circumstances and other aid processes. Provides advice to students on how to maintain aid eligibility and retention advice on those not meeting Satisfactory Academic Progress (SAP) as related to aid eligibility. Performs professional judgement decisions on SAP appeals. Assists with resolving financial issues. Analyzes student’s awards and processes revisions as required. Assists, interprets, and maintains knowledge of current federal, state, and institutional policies and procedures pertaining to financial aid programs. Assists and presents at orientation sessions for groups of incoming new students. Assists with recruiting high school or community college students and gives presentation to small or large groups in all student populations, regardless of classification or major. May help with training new staff. May travel to the campuses of feeder schools or satellite campuses to advise students/parents with financial aid information. Performs other related duties as assigned. Other Specifications: Regular contact with students, parents, faculty, and staff. Requires detailed knowledge of university infrastructure, policies, and procedures. Requires thorough knowledge of office systems. Must have the ability to solve operational problems and make suggestions for process improvement. Other University departments, local vendors, and off-campus agencies. Have knowledge of Microsoft Word, PowerPoint, and Excel. Full Time Part Time: Full Time Quicklink: EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215. Annual Security and Fire Safety Report #J-18808-Ljbffr