Unit Director
Boys & Girls Club of Santa Ana
Organization Structure and Interfaces
Position Reports to: Director of School Partnerships Primary Interfaces: School Programs Manager, Youth and Their Families, Program Staff, Operations Team, School and Community Partners Direct Reports: Assistant Unit Director, Program Staff, Volunteers/Interns Hours: 25-27 hours/week FLSA Status: Part-Time Non-Exempt
Position Description
Primary Functions: The Unit Director serves as the senior staff member for a school site with the responsibility to oversee all aspects of program delivery, personnel management, facility maintenance and supports the impact strategy of the Boys & Girls Clubs of Central Orange Coast (the Club). The Unit Director will be responsible for managing and leading a Club ASES and/or ELOP site and will have an Assistant Unit Director to support the day-to-day operations and quality assurance. The Unit Director will work directly with the Director of School Programs in developing goals and strategies but will ultimately be responsible for leading all functions of service, facilities management and direct oversight of programs at the school site. The Unit Director should expect to generate reports as needed on attendance, personnel, programs, facilities and general operational functions. The Unit Director may also be asked to support Resource Development efforts by site tours, success stories and supporting special events.
The Unit Director will supervise all program staff assigned to the site, coach and train staff for current assignments, and develop them into leaders. The Unit Director will be responsible for all program personnel, quality assurance, delivery of service and overall success and impact of programs delivered at the school site.
Key Roles
Commitment to Safety: Contribute to environment of safety through the learning and implementation and monitoring of all safety-related best practices, policies, and procedures. Promote accountability to safety through consistent observation, adherence to all safety rules and practices and proactive communication among members, parents, peers, and leadership. Obtain and maintain Mandated Reporter training and complete annual Child Abuse Prevention training. Complete training and participate in all Emergency Preparedness protocols including drills and communication practices.
GREAT Leadership & Quality Assurance: Ensure a fun, healthy, and safe environment, ensuring facilities, equipment and supplies are maintained and of the highest quality at all times. Maintain attendance and program compliance that is mandated by the After School Safety & Enrichment (ASES) grant funding and/or Expanded Learning Opportunities (ELOP). Implement the Club's Impact Model, Club Learning Experience, activities and services that prepare youth for success and create an environment that facilitates achievement of Youth Development Outcomes. Model program expectations and hold staff accountable. Train and coach staff for current assignments and develop them for promotion into positions in which they succeed. Conduct regular staff meetings and daily check-ins. Steward and manage team professional development and ensure engagement within the Club's online and in-person learning management platforms and training opportunities. Compile regular reports reflecting all activities, attendance and participation as required by the school district and the Club.
Strategic Planning
In collaboration with the Director of School Programs, plan, develop, implement and evaluate overall program, services and activities to ensure they meet stated objectives and member needs and interests. Determine opportunities and threats through comprehensive analysis of current and future needs. Collect and manage data and compile reports related to outcome measurement of programs, grants and initiatives implemented at the Club.
Resource Management
Responsibly manage the budget; monitor and report variances in revenues and expenditures. Purchase program supplies while adhering to monthly budget goals. Ensure administrative and operational systems are in place to maintain the operation of the physical properties and equipment of the Club and school site. Ensure compliance with organization policies. Manage hours worked and performance of assigned staff, ensuring regular feedback is provided and implementing corrective action when necessary.
Partnership Development
Develop and manage collaborative partnerships with members, parents, families, school personnel, community organizations, and other stakeholders. Engage and support school and community events, community partners, neighborhood associations, parent groups, committees and groups that will raise awareness of the Club, enhance programs or support the mission.
Marketing and Public Relations
Develop and maintain public relations to increase the visibility of programs, services and activities within the Club and the community. Ensure members are recognized, parents are informed, and school and community partners are engaged in Club events and programs through the following platforms: Verbal recognition and check-ins with parents and partners Monthly Newsletters to families and school faculty Quarterly meetings with school principal
Additional Responsibilities
Work with staff on special events to carry out programs in all departments. Exercise authority in problems relating to members; utilize guidance and discipline plan. Assume other duties as assigned.
Relationships:
Internal: Maintains close, daily contact with Club professional staff to interpret and explain organizational mission, program objectives and standards, discuss issues and provide/receive information. Maintains contact with other Unit Directors and regular contact with members as needed to provide mentorship and counseling. External: Maintains contact with school administration and personnel, external community groups, members' guardians and others to assist in resolving problems and to publicize Club.
Qualifications
Bachelor's degree from an accredited college or university preferred. A minimum of two years work experience in non-profit agency management and supervision, or an equivalent combination of experience and education. Demonstrated ability to organize, direct and coordinate Impact; in personnel supervision, the recruitment and retention of key personnel; facilities management; and budget management. Ability to manage multiple tasks and develop solutions to problems with limited supervision. Ability to establish and maintain effective working relationships with Club staff, subordinates, Board members, community groups, and other related agencies. Track record of developing talent, coaching and mentoring people, developing and implanting strategy. Ability to establish and meet deadlines. Demonstrated sound judgment, tact and willingness to take initiative. Demonstrated ability to write concisely and clearly and to produce high-quality work that meets the highest professional standards of appearance, grammar, spelling and clarity of prose. Strong interpersonal skills, ability to work with a variety of constituencies, both inside and outside the organization. Proficiency in office-based computer programs DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.
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