Job File Coordinator

Primary Roles and Responsibilities Job File Coordination: Monitor job file status Monitor and ensure client requirements are followed Job File Documentation: Review and validate initial field documentation Create preliminary estimate Perform daily job file coordination Perform job file backup Job File Communication and Reporting: Maintain internal communications Maintain external communications Prepare job file reports Complete and review job file documentation for final upload and the audit process Perform job close‑out Necessary Experience and Skill Set A minimum two years of business experience Working knowledge of current business software technologies Superb customer service, administrative and verbal and written communication skills Experience in the commercial cleaning and restoration or insurance industry is desired Experience in writing estimates and the job file process Ability to successfully complete a background check subject to applicable law Formal Education/Training High school diploma/GED Associates/bachelor’s degree preferred Physical and Work Environment Requirements This is a largely sedentary role in an office environment. Some filing is required, requiring the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. Normal Working Hours, Additional Working Hours and Travel Requirements This is a full‑time position working 8:00 a.m.–5:00 p.m., Monday through Friday. This position may require longer hours and some flexibility in hours may be needed dependent upon the business needs. Hours 40 hours/week, flexible to work overtime when required Pay Rate Competitive pay based on experience. Servpro of Norcross & Duluth is an EOE M/F/D/V employer. Each SERVPRO Franchise is Independently Owned and Operated. #J-18808-Ljbffr Servpro Industries, Inc.