Sr Client Business Partner

Sr Client Business Partner

Summary: Responsible for defining and documenting assigned client strategy, planning, execution, cultivation, and monitoring of pre-identified portfolio of account or accounts. Responsible for leading the client strategy through our KWAY methodology and keeping the opportunity pipeline current and active. Working closely with Region Leaders and associates to help execute on the strategy while adhering to a consistent operating model. Will work closely with Account Managers to help execute on defined strategy.

Essential Duties and Responsibilities:

• Define, document and execute comprehensive strategies for client engagement
• Develop industry expertise within the assigned portfolio to enhance client service and solutions
• Understand and document client key initiatives and priorities of clients to inform strategies
• Establish and nurture relationships with key client stakeholders to strengthen collaboration and generate new business leads
• Understand and protect our MSA/PSA
• Develop a strong understanding of both our Talent and Solution services to effectively communicate value to our clients
• Develop a strong partnership with our KCS partners
• Lead Quarterly Reviews with Regional SVP and KCS Partners to evaluate the progress of current goals and offer insights for developing new strategies and initiatives
• Assist in defining revenue in both HC and KCS targets quarterly
• Guide and support sales associates on assigned accounts by leading through example and sharing best practices
• Accountability around CRM documentation
• Leverage KWAY effectively in alignment with client strategies and objectives
• Monitor all opportunities, including requisitions and KCS, noting wins and losses for continuous improvement
• Determine the necessary pursuit teams based on client opportunities
• Engage in client development activities
• Develop value-driven presentations for delivery during the client visit
• Facilitate development of professional service agreements (including negotiation of terms when necessary) between Kforce and clients
• Actively promote Kforce services through participation in professional associations, trade shows, and other public relations opportunities

Supervisory Responsibilities: None required.

Qualifications

Key Success Indicators/Attributes:

• Demonstrate strong commitment to exceptional service and leadership among peers
• Demonstrate strong commitment to a team environment and a client focus
• Demonstrate well-developed verbal and written communication skills
• Possess excellent interpersonal skills and exhibit confidence interacting with others
• Demonstrate strong problem-solving and negotiation skills
• Possess the ability to influence and persuade to achieve desired outcomes
• Possess sound judgment and reasoning abilities
• Exhibit strong drive for results and success; convey a sense of urgency to achieve outcomes and exceed expectations; persist despite obstacles, setbacks, and competing influences
• Develop and maintain relationships with key business partners by building personal credibility and solid trust
• Ability to self-motivate and self-direct
• Exhibit an entrepreneurial mindset and professional image
• Possess strong time management and organizational skills
• Display exceptional presentation skills
• Proactively leverage ideas, insights, and relationships to generate new business for Kforce
• Proven ability to engage prospective clients confidently; determine interests and motivators of key decision-makers
• Maintain courteous, professional, and effective working relationships with employees at all levels of the organization
• Commitment and adherence to Firm's Core Values

Education and/or Experience: Bachelor's degree and 7 years of related product/business experience within the staffing industry or equivalent combination of education and experience required. Proof of $10 million or more equivalent Career-To-Date Revenue Growth required.

Certificates and/or Licenses: None required.

Travel Requirements: Client Outbound visits; at least 50% Must have reliable transportation which affords timely travel to client sites within assigned territory.

Kforce is an equal opportunity employer that has veterans and disabled affirmative action programs.